BACALARI HOTEL BOUTIQUE
Hotel, 4-starCalle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930, Bacalar, MexicoShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.428Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities Indulge in onsite massages and unwind by the outdoor pool for a truly relaxing experience. The complimentary wireless internet and concierge services ensure a seamless stay.
Culinary Delights Savor delectable meals at the hotel's restaurant or grab a snack at the convenient snack bar/deli. End your day with a refreshing drink at the bar/lounge and wake up to delicious cooked-to-order breakfasts.
Prime Location Located steps away from Laguna Bacalar Ecological Park, our hotel offers easy access to stunning natural attractions. Explore the beauty of Lake Bacalar and nearby historical sites for a memorable vacation experience.
Immerse yourself in luxury at Bacalari - Adults only and book your stay for an unforgettable getaway in Bacalar!
What this place offers
- Free WiFi
- 24-hour front desk
- Concierge service
- Wheelchair accessible
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Free self parking
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 28 guests who stayed here.
- Cleanliness8.4
- Service10.0
- Location9.9
- Rooms8.9
- Amenities9.4
- Value9.4
- Food & drink9.4
Guests mention
Great locationFriendly staffDelicious food
SueThe location and staff were fantastic! The view from our rooftop was perfect. Room service, friendly and accomodating staff, delicious food! Everything was perfect!
EricNo running water
Spent 2 nights at Bacalari. First night everything went well. Second night not so well. Left the lake at sunset to get back to my room to shower and the water completely stop working in the room 3 minutes into my shower.…
FernandoBuena opción para alojarse en Bacalar
Un lugar adecuado para vacaciones
JOSE ADALBERTO FRANCISCOEsta muy bonito el hotel
Marco AlejandroLa propiedad muy bien.
Expedia un robo.
Se me ofreció una estancia del 19 al 24 de junio.
Con los números en mi estado de cuenta de Expedia, pagados; 3,534
Por pagar en el hotel: 14,135
El
Hotel no recibió pago alguno…
JOSE ADALBERTO FRANCISCOMUY BONITA
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930, Bacalar, Mexico
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Guest type. Essential workers only - NO
Accessibility. No elevators
Guest type. Caters to adults only
General. Private host property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about BACALARI HOTEL BOUTIQUE
What time is check-in and check-out at BACALARI HOTEL BOUTIQUE?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does BACALARI HOTEL BOUTIQUE allow pets?
No — the property states that pets are not allowed.
Is there parking at BACALARI HOTEL BOUTIQUE?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at BACALARI HOTEL BOUTIQUE?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does BACALARI HOTEL BOUTIQUE have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does BACALARI HOTEL BOUTIQUE have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at BACALARI HOTEL BOUTIQUE?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book BACALARI HOTEL BOUTIQUE?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is BACALARI HOTEL BOUTIQUE?
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930, Bacalar.
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