Musanto Hotel

Hotel, 2-starAvenue de la Production, GisenyiShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.3 out of 10, at Avenue de la Production.
Free parkingThe property states parking on site is free for guests.

Beachfront Location and Relaxing Atmosphere

Located in Gisenyi, Musanto Hotel offers a serene beachfront escape with a garden, shared lounge, and terrace. Enjoy the calming sound of waves and breathtaking views right at your doorstep.

Convenient Amenities and Services

Indulge in the convenience of on-site dining at the restaurant, complimentary shuttle service, and 24-hour room service. Stay connected with free WiFi throughout the property and unwind with evening entertainment provided. The attentive 24-hour front desk is always ready to assist you.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Garden

Rooms

7.7

Good

Rated 7.7 out of 10 by 126 guests who stayed here.

Cleanliness7.3
Service8.3
Location8.3
Rooms7.3
Amenities7.3
Value7.8
Food & drink7.3

Guests mention

Excellent locationFriendly staff

MeesNL
August 2026Solo traveller
Goede kamer. Privé parkeerplaats
Goede kamer voor de prijs! Fijne bar.
Dunne ramen dus je hoort veel.
edel quinnCM
August 2026Solo traveller
Good loccation, very friendly staff. I enjoyed my stay here.
.
RobbyBelgium
July 2026Group
Mooi comfortabel hotel aan het Kivu meer op loopafstand van enkele leuke trendy bars met zicht op het meer.
De manager Jean-Marc is heel vriendelijk en behulpzaam.
Er is ook een mooie tuin met bar waar je heerlijk kan…
AlbertusRW
July 2026Group
Location was good- 200 meters from the lake on other side of road.
Breakfast was poor with minimum choice.
Rooms were outdated.Location was good but rooms outdated
BrandonSouth Africa
July 2026Family
Excellent value & good location
Enjoyed my stay. I appreciated the many nice touches, like a bidet, mosquito window screens, plugs in the basins, hot water with great pressure, proactive room cleaning and lots of plug points. The staff were friendly…
MichaelaGermany
June 2026Solo traveller
Top Lage, sehr idyllisch...eine Oase und fußläufig zum Public Beach
Wir mussten leider länger als anderthalb Stunden auf unsere Sambaza warten, obwohl wir die einzigen Gäste waren.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Avenue de la Production, Gisenyi

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 10:00 PM

Check-out by 10:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Musanto Hotel

What time is check-in and check-out at Musanto Hotel?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Musanto Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Musanto Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Musanto Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Musanto Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Musanto Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Musanto Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Musanto Hotel?

Avenue de la Production, Gisenyi.

Places to stay Gisenyi