9.6 · Exceptional24 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 1, Rubavu.
- Free parkingThe property states parking on site is free for guests.
Mountain Views and Modern Comforts Discover Ubucuti Lodge nestled in Gisenyi, offering stunning mountain views and a range of modern amenities including a restaurant, outdoor pool, and free WiFi.
Cozy Rooms with Essential Amenities Each unit at Ubucuti Lodge is equipped with a private bathroom, air conditioning, flat-screen TV, fridge, minibar, and coffee machine for your convenience and comfort.
Delicious Breakfast and Outdoor Activities Start your day with a delicious breakfast spread and then explore the area with a bicycle rental service or enjoy cycling nearby during your stay at Ubucuti Lodge.
Book now at Ubucuti Lodge for a memorable getaway with breathtaking views and top-notch hospitality!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 24 guests who stayed here.
- Cleanliness9.7
- Service10.0
- Location9.7
- Rooms9.2
- Amenities9.2
- Value9.2
- Food & drink10.0
Guests mention
Exceptional serviceStunning viewsImmaculate accommodationsDelicious foodGreat amenities
WynnUnited StatesGorgeous property with incredible staff!
The view! And the facilities were very modern. Great restaurant and wonderful staff. Jo at the front was so lovely and booked us a great tour. Very grateful.
No bathroom door - just a curtain. Would be totally fine…
IsolinoRWBeautiful and modern place, great views to the lake
The food was exceptional, the staff very friendly and competent.
Almost nothing, some sound from moving furniture from the restaurant can be heard in the room
KasoleRWIt was actually worth it
The jacuzzi was a very a wonderful expérience, the restaurant food was also very delicious. The service was great, always ready to serve
Pasteur NshimyimanaUnited StatesExcellent
Heinz JörgGermanyStylisch - mangelhafte Umsetzung
Anreise erfolgt über eine landestypisch unbefestigte Piste. Für Kleinfahrzeuge ist die Zufahrt bis zum Tor möglich; innerhalb des Geländes steht nur begrenzter Parkraum zur Verfügung, der hochwertigen Fahrzeugen…
ClaireRWMy stay at Ubucuti was a delight with stunning views, exceptional service and food, making it a perfect place to relax a
I thoroughly enjoyed my experience at Ubucuti! The accommodations were immaculate and offered a stunning view of Lake Kivu. The food was exceptional, and the staff were incredibly supportive. Savine and the manager, Jean…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
1, Rubavu, Gisenyi
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ubucuti Lodge
What time is check-in and check-out at Ubucuti Lodge?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ubucuti Lodge allow pets?
No — the property states that pets are not allowed.
Is there parking at Ubucuti Lodge?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Ubucuti Lodge have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Ubucuti Lodge?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Ubucuti Lodge have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Ubucuti Lodge?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Ubucuti Lodge have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ubucuti Lodge?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ubucuti Lodge?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ubucuti Lodge?
1, Rubavu, Gisenyi.
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