Mura Hotel

Hotel, 3-star39 Glazne Str, Bansko, BulgariaShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, service and amenities.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.1 out of 10, at 39 Glazne Str.

Luxurious Spa Center The Mura Hotel offers a luxurious spa center with a large hot tub, steam bath, and sauna facilities, all accessible free of charge. Relax and rejuvenate after a day of skiing or exploring Bansko.

Convenient Location Situated on the road to the ski runs, near the Glazne River and the center of Bansko, the Mura Hotel provides easy access to both nature and the town's attractions. A free shuttle service is available to take you to the gondola lift in just a few minutes, ensuring a seamless and enjoyable stay.

Complimentary Amenities Enjoy complimentary wireless internet throughout your stay at the Mura Hotel, allowing you to stay connected and informed during your visit. Indulge in a fine dining experience at the hotel's restaurant, completing your perfect getaway.

Book your stay at the Mura Hotel now to experience the ultimate blend of comfort and convenience.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Pets allowed

Rooms

8.6

Fabulous

Rated 8.6 out of 10 by 211 guests who stayed here.

Cleanliness8.1
Service9.1
Location9.1
Rooms8.6
Amenities8.6
Value8.6
Food & drink8.1

Guests mention

Spacious roomsFriendly staffGood breakfast

tanerTurkey
May 2026Couple
Biz rezervasyon yaptırmıştık fakat oraya gittiğimizde rezervasyonunuz yok dediler ve mağdur olduk
VanyaBulgaria
April 2026Family
I’ll prefer do not do there again
Staff was very helpful, it was clean
The restaurant- the menu was terrible, no choice and you should eat somewhere else
anassFrance
April 2026Couple
Bon espace bien-être
Le personnel est un peu froid
MyubeyanTurkey
April 2026Couple
Merkeze yakın bir hotel tercih edecekseniz gidin
Konumu güzel
Odalar eski banyolarda saç kurutma makinesi yok olan makine de bozuk
Sahuna ve havuza girilecek gibi değiş
JuniorIE
March 2026Family
Hotel bem completo com sala para guardar sky's e secar botas.
porém pessoal da recepção não nos comunicou que o estacionamento era paro e tivemos o carro clampado no estacionamento do prédio.
VanyaBulgaria
March 2026Family
Place and staff
The meal…
The dinner for 20 eur per person was awful , the breakfast almost awful, very basic ,fruits - apple, 2 types of sausage, one yellow cheese, eggs… fried bread, croissants.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

39 Glazne Str, Bansko, Bulgaria

Guests rate the location 9.1 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

Pets allowed on request; charges may apply

Non-smoking rooms available

Pets. Pets are allowed on request. Charges may be applicable.

Internet. WiFi is available in all areas and is free of charge.

Parking. No parking available.

Children and extra bed policy. Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an available extra bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Groups. When booking more than 9 rooms, different policies and additional supplements may apply.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Mura Hotel

What time is check-in and check-out at Mura Hotel?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Mura Hotel allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Mura Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Mura Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Mura Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Mura Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Mura Hotel?

39 Glazne Str, Bansko.

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