8.2 · Very good20 reviews
Luxurious Spa and Ski Access
Relax and rejuvenate at our full-service spa offering massages, complemented by ski-in/ski-out access, an indoor pool, and a sauna.
Gourmet Dining and Cozy Atmosphere
Indulge in international cuisine at Sport Unique restaurant or opt for room service. Unwind at the bar/lounge and start your day with a complimentary buffet breakfast.
8.2
Rated 8.2 out of 10 by 20 guests who stayed here.
It was very good like every time(4 times in this hotel) , but the pillows was not good!
N/A
Location was spot on, staff very helpful generally an excellent stay
Next to the Gondolla
when you come as a couple and get only one key for your room, room electricity, ski room, and your request for another key (plastic card) is rejected time after time the hotel is loosing lots of points for me. large but…
Nice place. Seems to answer everything we needed
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Pirin Street, Bansko, Bulgaria
Guests rate the location 8.1 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
No pets
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The host will greet guests on arrival.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
General. Individually-wrapped food options are available for breakfast
General. Guests are provided with free hand sanitizer
Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)
General. Cashless transactions are available
General. Masks are available to guests
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Covid. Property does not offer onsite COVID-19 testing
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Health & Safety. Property does not require health documentation at check-in
General. Shield between guests and staff in main contact areas
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Pirin Street, Bansko.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.