8.3 · Very good19,874 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Wilton Street.
- Parking on siteAvailable at a charge the property sets.
Canal-side Luxury Located alongside the picturesque Shropshire Union Canal, The Mill Hotel and Spa offers a unique and luxurious stay just a short walk from Chester Station.
Diverse Dining Options With 5 eateries to choose from, including the Canaletto Restaurant & Rialto Bar & Lounge, guests can indulge in a variety of culinary delights during their stay.
Leisure and Entertainment Enjoy a leisurely swim in the hotel's pool or relax in the spa, all while taking in the beautiful canal views. Plus, with Chester Racecourse and Chester Zoo just a stone's throw away, entertainment is always within reach.
Book your stay at The Mill Hotel and Spa for a perfect blend of relaxation and excitement.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
Rooms
8.3
Very good
Rated 8.3 out of 10 by 19,874 guests who stayed here.
- Cleanliness7.9
- Service9.4
- Location8.9
- Rooms7.4
- Amenities8.4
- Value7.9
- Food & drink7.4
Guests mention
Friendly staffGood location
SusanUnited KingdomLovely and comfortable hotel breakfast could of been better
Breakfast was poor not much variety and cold the hotel was fab and in a good position
The breakfast
JanetUnited KingdomGood
Good location . Reasonable rooms. Spa was good
Outdoor areas very limited comfort. Room rate same for one person as for two so pricey for a single person
JohnUnited KingdomDisappointed
Staff professional
Paid quite a lot extra for supposed upgragrad room. Was exactly the same as basic room I booked previously apart from a useless bed sofa. Room next to busy main road, very noisy traffic, room very hot,…
OlakunleUnited KingdomGreat location, nice facilities
Great hotel quite versatile
Paying for parking per car it was £12
PaulUnited KingdomWill return, may even stay longer.
Location, close to town, bars & restaurants.
Access to Pool facilities awkward, just a bit of simple communication could solve this.
brianUnited Kingdom:Spa was very good
:Breakfast was good
:Staff were very pleasant and really helpful
:Location excellent, everything within easy walking distance
I found £12 a day parking really steep/ it's the first time I've ever had…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Wilton Street, Chester, United Kingdom
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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For group bookings of 10 guests or more, the property requests a deposit of £20 within 3 weeks of making the booking. Full payment will be required no later than 2 weeks prior to arrival. Kindly note the Classic Rooms are unable to accommodate children's cots. Children's cots can be accommodated in the Business Class rooms, subject to availability. Please note that this property does not accept stag or hen parties.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about MILL Hotel & Spa
What time is check-in and check-out at MILL Hotel & Spa?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does MILL Hotel & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at MILL Hotel & Spa?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does MILL Hotel & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does MILL Hotel & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at MILL Hotel & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does MILL Hotel & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at MILL Hotel & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book MILL Hotel & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is MILL Hotel & Spa?
Wilton Street, Chester.
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