8.3 · Very good12,281 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 818-820 George Street.
- Parking on siteAvailable at a charge the property sets.
Contemporary Rooms and Convenient Amenities Refurbished in 2021, Mercure Sydney boasts modern rooms with renovated bathrooms, USB ports, rain showers, and workspaces. Some rooms even offer city views or a balcony.
Prime Location and Stunning Rooftop Facilities Just a short walk from Central Station, the hotel provides easy access to Sydney's CBD. Guests can enjoy a heated rooftop pool with city panoramas, a sauna, and a fitness center.
Dining Excellence and Exceptional Service Indulge in Australian and international cuisine at Platform 818 Restaurant and Bar, or savor craft beers at Eve's Bar. With 24-hour room service and a dedicated concierge team, Mercure Sydney ensures a memorable stay.
Book now for an unforgettable experience at Mercure Sydney!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.3
Very good
Rated 8.3 out of 10 by 12,281 guests who stayed here.
- Cleanliness7.6
- Service8.6
- Location9.1
- Rooms8.1
- Amenities8.1
- Value8.1
- Food & drink8.1
Guests mention
Friendly staffGreat locationClean roomsGood breakfast
BradAustraliaFrustrating
Location and friendly staff
The wifi did not work in our room so we could not use the chromecast facility to watch a movie. We asked multiple times and was not corrected
maureenAustraliaGreat for my four day holiday
Location close to Central Station and light rail
Breakfast included in price
Noisy air conditioner
FincherAustraliaWe’ll be back
It’s convenience to city and Public transport - especially regional trains
Auto/ tech Check in system was chaotic, didn’t work and we still had to queue up for personal service
MelindaAustraliaStaff member Edgar was fabulous
OliverAustraliaAc in room very noisy, pool was not very warm and the sauna barely got to any temperature.
Location
Location and breakfast was good
KotaroJapanいい場所・いいスタッフ。
駅至近で旅の始め・終わりには最適。 加えてスタッフがどの方も親切。
なし。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
818-820 George Street, Sydney, Australia
Guests rate the location 9.1 out of 10 — superb.
Top attractions
- Darling Harbour400 m
- The Rocks2.3 km
- Art Gallery of New South Wales2.5 km
- Sydney Opera House2.7 km
- Sydney Harbour Bridge2.8 km
Shopping
- Queen Victoria Building (QVB)900 m
Nearby
- Sydney Central Station1.2 km
Nature
- Royal Botanic Garden Sydney2.6 km
Airports
- Sydney (Kingsford Smith) Airport7.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Sydney
What time is check-in and check-out at Mercure Sydney?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Sydney allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Sydney?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mercure Sydney have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mercure Sydney?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mercure Sydney have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Sydney?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Sydney have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Sydney?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Sydney?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Sydney?
818-820 George Street, Sydney.
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