Mercure Norwich Hotel
Hotel, 4-star121-131 Boundary Road, Norwich, United KingdomShow on map
7.6 · Good1,108 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 121-131 Boundary Road.
- Free parkingThe property states parking on site is free for guests.
Convenient Location: Located just 1 mile from Norwich Airport and 3 miles from the city centre, the 4-star Mercure Norwich Hotel offers easy access to both travel hubs and local attractions.
Modern Amenities: The contemporary rooms are equipped with a flat-screen TV, Nespresso coffee machine, robes, slippers, and even a newspaper in some rooms, ensuring a comfortable stay for guests.
Exploration Opportunities: With Norwich's historic cathedral, medieval streets, and nearby attractions like the Norfolk Broads and the Norfolk coastline, the hotel serves as an ideal base for guests looking to explore the cultural and natural wonders of the area.
Book your stay at Mercure Norwich Hotel now for a memorable and convenient experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
Rooms
7.6
Good
Rated 7.6 out of 10 by 1,108 guests who stayed here.
- Cleanliness7.9
- Service8.8
- Location8.4
- Rooms7.3
- Amenities6.8
- Value6.8
- Food & drink7.4
Guests mention
Friendly staffClean roomsIdeal location
ForetUnited KingdomService from staff
The room was not very clean.
AnneUnited KingdomIdeal location for visiting Norwich city and the Nirfolk coast Norfolk
Comfortable
Bathroom tiles had mould patches near taps
JamesUnited KingdomThe aircon was coming on and blowing out hot air so we didn’t get much sleep and had a 7 hour drive to do, staff just said sorry about that when I went to reception twice about it
LydiaFranceOld and not clean
Location
Booking error, I was given room with already somebody inside.
WendyUnited KingdomVery comfortable and spacious bed, good shower and very welcome very good. The check in person helped with our luggage and showed us to our room.
All fine. No complaints.
GillianUnited KingdomComfortable, Great Location
Ideal location for our business trip, massive bed and delicious breakfast
Parking spaces filled up quickly
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
121-131 Boundary Road, Norwich, United Kingdom
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mercure Norwich Hotel
What time is check-in and check-out at Mercure Norwich Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mercure Norwich Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Mercure Norwich Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mercure Norwich Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mercure Norwich Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mercure Norwich Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mercure Norwich Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mercure Norwich Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mercure Norwich Hotel?
121-131 Boundary Road, Norwich.
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