7.3 · Good1,965 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at 55 Jalan.
- Free parkingThe property states parking on site is free for guests.
Stunning Views from Sun Terrace Enjoy breathtaking views of the sea from our sun terrace, the perfect spot to relax and unwind during your stay.
Comfortable and Well-Equipped Rooms Our air-conditioned rooms feature a flat-screen TV, comfortable bedding, and modern amenities for a relaxing stay. Some rooms offer views of the city and a cozy seating area.
Convenient Location near Major Attractions Located just steps away from Penang Heritage Gallery and Cheong Fatt Tze - The Blue Mansion, our hotel is centrally situated near Chinatown, Wonderfood Museum, Little India, and Fort Cornwallis. Explore the best of Penang with ease during your stay with us.
Book now and experience the charm of Penang at Merchant Hotel!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Terrace
- Lift / Elevator
Rooms
7.3
Good
Rated 7.3 out of 10 by 1,965 guests who stayed here.
- Cleanliness5.5
- Service8.5
- Location9.0
- Rooms6.5
- Amenities7.0
- Value7.5
- Food & drink6.5
Guests mention
Friendly staffGood location
IdaMalaysiaValue for money with tourist spot nearby.
The location is great! Near to many tourist attractions and eateries. convenience store also just down the street. surrounding is safe. room is great, toilet got bathtub which is great. ample parking space (this is the…
Ng Woan JiunMalaysiaI had a pleasant and comfortable stay here.
Great location! The hotel is conveniently located near restaurants, shops, and attractions. It’s easy to get around and very convenient for travelers.
Nothing, everything was great
NorjannahMalaysiaThe location is superb in georgetown
No room slipper is provided
RaviMalaysiaNice place to stay. Room is spacious.
Everything is fine except the bathroom shower water pressure is low.
MasturaMalaysiaGood
Lokasi strategik..berdekatan dgn semua tmpt yg nak pegi
Bilik biasa jer
SofinaMalaysiaWill come again
Very clean and friendly staff
Water heater
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
55 Jalan, George Town, Malaysia
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Merchant Hotel
What time is check-in and check-out at Merchant Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Merchant Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Merchant Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Merchant Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Merchant Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Merchant Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Merchant Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Merchant Hotel?
55 Jalan, George Town.
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