Hotel, 4-starCalle de Claudio Coello, 139, Madrid, SpainShow on map
Guests rate it highest for location, food and service.
8.64,081ReviewsLuxurious Accommodations in Madrid's Salamanca District
Exclusive "The Level" Services Indulge in the ultimate luxury with private access to The Level Lounge, offering premium drinks and snacks in an elegant setting. Enjoy personalized services like private check-in, buffet breakfast, and superior amenities.
Culinary Delights and Fitness Start your day with a varied buffet breakfast and savor modern cuisine at the Arado Restaurant. Stay active at the fully-equipped gym or host successful events in our 11 meeting rooms.
Convenient Location and Access With metro stations nearby and easy access to the city center and major motorways, exploring Madrid is a breeze. Don't miss the chance to experience luxury and convenience at Melia Madrid Serrano.
8.6
Rated 8.6 out of 10 by 4,081 guests who stayed here.
Location
Triple room not comfortable
The location snd the ladies who clean the room, very courteous and attentive.
They differentiate using Level as a premium service at the hotel, however to supply the select are with a single newspaper per title instead…
Location a++
I was given a smaller room then the one i booked. They said booking made a mistake, but that shouldnt be on me.
After some negotiations i was given the room i booked.
But again was given with double bed…
Desayuno perfecto y muy bien gestionado todo.
Todo me gustó
Bien ubicado. Buen desayuno y personal amable
Ascensores lentos y deficiente limpieza
Ubicación
LLegamos de un vuelo de toda la noche, desde EEUU, y al llegar a las 6,30h de la mañana al hotel y decirnos que las habitaciones estaban libres, nos hacían pagar 150 euros más por cada habitación por entrar…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Calle de Claudio Coello, 139, Madrid, Spain
Guests rate the location 9.2 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Paid parking on site
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Calle de Claudio Coello, 139, Madrid.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.