Meliá Madrid Serrano
Hotel, 4-starCalle de Claudio Coello, 139, Madrid, SpainShow on map
Fabulous
Guests rate it highest for location, food and service.
8.64,081Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Calle de Claudio Coello, 139.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations in Madrid's Salamanca District
Exclusive "The Level" Services Indulge in the ultimate luxury with private access to The Level Lounge, offering premium drinks and snacks in an elegant setting. Enjoy personalized services like private check-in, buffet breakfast, and superior amenities.
Culinary Delights and Fitness Start your day with a varied buffet breakfast and savor modern cuisine at the Arado Restaurant. Stay active at the fully-equipped gym or host successful events in our 11 meeting rooms.
Convenient Location and Access With metro stations nearby and easy access to the city center and major motorways, exploring Madrid is a breeze. Don't miss the chance to experience luxury and convenience at Melia Madrid Serrano.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 4,081 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location9.2
- Rooms8.1
- Amenities8.7
- Value8.1
- Food & drink9.2
Guests mention
Excellent locationAttentive serviceVariety in breakfast
NikolaSerbiaLocation
Triple room not comfortable
SolanoUnited StatesNice location, managemrnt is having trouble undesranding ehat premoum service is
The location snd the ladies who clean the room, very courteous and attentive.
They differentiate using Level as a premium service at the hotel, however to supply the select are with a single newspaper per title instead…
BozidarSerbiaLocation a++
I was given a smaller room then the one i booked. They said booking made a mistake, but that shouldnt be on me.
After some negotiations i was given the room i booked.
But again was given with double bed…
Eduardo JSpainDesayuno perfecto y muy bien gestionado todo.
Todo me gustó
NidiaMexicoBien ubicado. Buen desayuno y personal amable
Ascensores lentos y deficiente limpieza
PatriciaSpainLamentable estancia en el hotel Melià Serrano de Madrid.
Ubicación
LLegamos de un vuelo de toda la noche, desde EEUU, y al llegar a las 6,30h de la mañana al hotel y decirnos que las habitaciones estaban libres, nos hacían pagar 150 euros más por cada habitación por entrar…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle de Claudio Coello, 139, Madrid, Spain
Guests rate the location 9.2 out of 10 — superb.
Nature
- Parque del Retiro (El Retiro)900 m
Top attractions
- Museo Nacional del Prado1.4 km
- Museo Nacional Centro de Arte Reina Sofía2.2 km
- Gran Vía2.6 km
- Puerta del Sol2.8 km
- Plaza Mayor3.0 km
- Estadio Santiago Bernabéu3.1 km
Nearby
- Estación Madrid Atocha (Puerta de Atocha)2.3 km
Airports
- Adolfo Suárez Madrid–Barajas Airport (MAD)13.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Meliá Madrid Serrano
What time is check-in and check-out at Meliá Madrid Serrano?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Meliá Madrid Serrano allow pets?
No — the property states that pets are not allowed.
Is there parking at Meliá Madrid Serrano?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Meliá Madrid Serrano have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Meliá Madrid Serrano?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Meliá Madrid Serrano have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Meliá Madrid Serrano?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Meliá Madrid Serrano have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Meliá Madrid Serrano?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Meliá Madrid Serrano?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Meliá Madrid Serrano?
Calle de Claudio Coello, 139, Madrid.
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