7.3 · Good195 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Calle 26.
- Free parkingThe property states parking on site is free for guests.
Luxurious Aparthotel in Bacalar
Stunning Views and Relaxation: Enjoy city views from our garden and unwind by the year-round outdoor pool.
Modern Amenities and Comfort: Our units feature air conditioning, flat-screen TV with streaming services, and a fully equipped kitchen.
Convenience and Service: Benefit from a 24-hour front desk, free WiFi, and complimentary private parking.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Family rooms
Rooms
7.3
Good
Rated 7.3 out of 10 by 195 guests who stayed here.
- Cleanliness5.4
- Service8.4
- Location8.4
- Rooms7.4
- Amenities6.4
- Value6.9
- Food & drink7.9
Guests mention
Helpful staffSpacious roomsConvenient location
FannyMexicoDecepcionada
Nos gustó la ubicación
El departamento está en muy malas condiciones, las fotos fueron tomadas hace años porque el depa ya no es así para nada. Hay fisuras por todos lados, el sillón está manchado, nada para cocinar, el…
OktayNLOke
Douche, hygiëne
Lawaai, licht
LmMexicoRelajante
Distribución, me atendieron rápido accesibles, cercanía, lugar muy lindo
Encontré una cucaracha
ChahineMoroccoNo nos gustó que en la realidad el lugar fuera diferente a las fotos.
Carecía de muchas cosas; paredes muy desgastadas, toallas rotas, olor a humedad y cucarachas, puertas en mal estado, la cama solo tenía sábanas y 2…
nohMexicoLas instalaciones están bien bonitas y cómodas ..bastante bien ..si regresaría con mucho gusto
AgataUnited KingdomUnpleasant
The pool.
The smell in the room, the echo, the dirtyness
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 26, Bacalar, Mexico
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mayanah Bacalar
What time is check-in and check-out at Mayanah Bacalar?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mayanah Bacalar allow pets?
No — the property states that pets are not allowed.
Is there parking at Mayanah Bacalar?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mayanah Bacalar have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Mayanah Bacalar have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Mayanah Bacalar have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mayanah Bacalar?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mayanah Bacalar?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mayanah Bacalar?
Calle 26, Bacalar.
Other places we book in Bacalar
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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