Lotte The Residence

Apartment, 5-star54 Lieu Giai, Ba Dinh, Hanoi, Hanoi, Viet NamShow on map

You won’t be charged yet

Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at 54 Lieu Giai, Ba Dinh, Hanoi.
Parking on siteAvailable at a charge the property sets.

Spectacular Lake Views and Luxurious Amenities

1. Unparalleled Facilities: Enjoy a stay at Lotte The Residence with access to an outdoor swimming pool, fitness centre, and a beautiful garden. Indulge in the convenience of an on-site restaurant, 24-hour front desk, and free WiFi throughout the property.

2. Comfort and Convenience: Each air-conditioned unit is equipped with a private bathroom, flat-screen TV, and a fully equipped kitchen. Some units even feature a shared bathroom with luxurious amenities such as bathrobes, slippers, and a hair dryer. Select units are allergy-free and soundproof for added comfort.

3. Wellness Retreat: Relax and rejuvenate with exclusive wellness options including a sauna, hot tub, and yoga classes. Families are catered to with a kids' pool and indoor play area, ensuring a memorable stay for all guests.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Rooms

10.0

Exceptional

Rated 10.0 out of 10 by 69 guests who stayed here.

Cleanliness10.0
Service10.0
Location10.0
Rooms10.0
Amenities10.0
Value10.0
Food & drink10.0

Guests mention

Good serviceClean facilitiesGreat locationNice room quality

MASAYOSHI
September 2025
全般的に評価は高いホテルでした。寝室のベット近くにコンセントがないことと浴槽のお湯の温度が上がらなかったことが唯一残念だったところです。
Anthonio Min
September 2025
Best hotel in Hanoi
Anthonio Min
September 2025
Best hotel in Hanoi
AKIHIKO
September 2025
高層階に部屋を用意していただき素晴らしい眺望でした。レジデンスなのでホテルとは少し雰囲気が違って部屋に調理器具などなんでも揃っています。とても充実していました。また泊まりたいです。日本人街がそばなのでとてもいいです。
UmaIndia
July 2025Couple
Super relaxing holiday
Well located
The elevators are really slow and there are less choices for vegetarians during the breakfast
Verified traveler
July 2025
시설은 좋으나 한식은 별로..
전반적으로 깨끗하고 시설 좋으며 직원 서비스도 조아요. 다만, 조식 메뉴중 한식은 너무 별로입니다. 가격도 별로이고 맛은 더더욱..맛있다는 분들은 아주 오랫만에 한식 드신분들이 아닐까? 하는 생각이 듭니다

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

54 Lieu Giai, Ba Dinh, Hanoi, Hanoi, Viet Nam

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Lotte The Residence

What time is check-in and check-out at Lotte The Residence?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Lotte The Residence allow pets?

No — the property states that pets are not allowed.

Is there parking at Lotte The Residence?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Lotte The Residence have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Lotte The Residence have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Lotte The Residence?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Lotte The Residence?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Lotte The Residence?

54 Lieu Giai, Ba Dinh, Hanoi, Hanoi.

Other places we book in Hanoi

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

All stays inHanoi

MAY DE VILLE Lakeside Hotel10.0 · 6111 reviews

The Oriental Jade Hotel10.0 · 4309 reviews

Meritel Hanoi10.0 · 4100 reviews

La Sinfonía del Rey Hotel & Spa10.0 · 2332 reviews

Aurora Premium - A Lifestyle Hotel10.0 · 2060 reviews

Places to stay Hanoi