Level Chicago - River North

Hotel369 West Grand Avenue, Chicago, IL, United StatesShow on map

You won’t be charged yet

Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.4 out of 10, at 369 West Grand Avenue.

Luxurious Hotel in Chicago's River North District

Concierge Services and Outdoor Pool: Level Chicago - River North offers concierge services, a seasonal outdoor pool, and a fitness centre for a relaxing stay.

Well-Equipped Rooms: Some rooms feature a kitchen with modern appliances like a fridge, dishwasher, and oven, ensuring a comfortable and convenient stay.

Convenient Location and Nearby Attractions: Located in the vibrant River North district, the hotel is close to popular attractions like Shops at Northbridge and Willis Tower, making it an ideal choice for travelers.

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed

Rooms

Where you’ll be

369 West Grand Avenue, Chicago, IL, United States

Guests rate the location 9.4 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 12:00 AM

Check-out by 11:00 AM

No children

Pets allowed on request; charges may apply

Non-smoking rooms available

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

General. Guest accommodation is sealed after cleaning

Check-in & Check-out. Contactless check-out is available

General. Guests are provided with free hand sanitizer

General. Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

General. Cashless transactions are available

General. Masks are available to guests

Guest type. Essential workers only - NO

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Property is cleaned with disinfectant

General. Professional property host/manager

General. Protective clothing is available to guests

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

General. Gap period enforced between guest stays - 24 hours

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Level Chicago - River North

What time is check-in and check-out at Level Chicago - River North?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Level Chicago - River North allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Level Chicago - River North?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Level Chicago - River North have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Level Chicago - River North have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Level Chicago - River North have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Level Chicago - River North?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Level Chicago - River North?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Level Chicago - River North?

369 West Grand Avenue, Chicago, IL.

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