Hilton Garden Inn- Chicago Central Loop
Hotel, 3-star245 S. Franklin St., Chicago, IL, United StatesShow on map
Top rated
Guests rate it highest for service, cleanliness and location.
9.2816Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 245 S. Franklin St..
- Parking on siteAvailable at a charge the property sets.
Central Location Located in the heart of Chicago, Hilton Garden Inn- Chicago Central Loop offers easy access to popular attractions like Willis Tower, CIBC Theatre, and DePaul University.
Modern Amenities Enjoy free WiFi, a 24-hour front desk, and a business centre during your stay at this 3-star hotel. The non-smoking property also features rooms with city views and a range of convenient amenities.
Dining and Entertainment Indulge in delicious cuisine at the on-site restaurant, unwind with a drink at the bar, or explore nearby entertainment options such as the Chicago Symphony Orchestra.
Book your stay at Hilton Garden Inn- Chicago Central Loop for a memorable experience in the Windy City.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 816 guests who stayed here.
- Cleanliness9.4
- Service9.9
- Location9.4
- Rooms9.4
- Amenities8.9
- Value8.4
- Food & drink8.0
Guests mention
Friendly staffClean roomsGreat locationComfortable beds
NancyUnited StatesVery expensive, but convenient for someone that has never been to Chicago. If I go again I will be able to find a much less expensive hotel and feel just as safe.
CARLUnited StatesWould stay there again.
it was a nice hotel and great location
Delisa 1United StatesStay one night to go see Usher and Chris Brown concert.
I like my location and my room. Hotel was close to Solider field. I came to see R&B Tour Usher & Chris Brown concert.
I had to wait 30 min get my room it wasn't too bad
Sean at the front desk did a great job checking…
Nick8IsraelGreat room, spacious and clean.
I received a very large room with a small kitchen, microwave, closet, and a very spacious desk to work on. Great views from the corner room of the city.
Breakfast was a joke, you get a voucher for 26 USD worth of food,…
SueUnited StatesExcellent hotel. Will stay again.
Front staff were exceptionally nice.
LidijaCHJolie chambre confortable bien située située à 7 minutes à pied de la Station Amtrak
Lit confortable, chambre bien équipée (frigo, même veilleuse)
débit douche faible, salle de fitness très basique
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
245 S. Franklin St., Chicago, IL, United States
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hilton Garden Inn- Chicago Central Loop
What time is check-in and check-out at Hilton Garden Inn- Chicago Central Loop?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hilton Garden Inn- Chicago Central Loop allow pets?
No — the property states that pets are not allowed.
Is there parking at Hilton Garden Inn- Chicago Central Loop?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hilton Garden Inn- Chicago Central Loop?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hilton Garden Inn- Chicago Central Loop have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hilton Garden Inn- Chicago Central Loop?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hilton Garden Inn- Chicago Central Loop have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hilton Garden Inn- Chicago Central Loop?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hilton Garden Inn- Chicago Central Loop?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hilton Garden Inn- Chicago Central Loop?
245 S. Franklin St., Chicago, IL.
Other places we book in Chicago
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
L7 Chicago by LOTTE9.8 · 3006 reviews
Sentral Michigan Avenue9.8 · 2677 reviews
SpringHill Suites by Marriott Chicago Chinatown9.6 · 1140 reviews
Kasa Magnificent Mile Chicago9.8 · 251 reviews
Nobu Hotel Chicago9.6 · 748 reviewsThe Langham ChicagoSophy Hyde ParkHotel EMC2, Autograph CollectionThe Guesthouse HotelThe Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoFour Seasons ChicagoThe Peninsula ChicagoKasa South Loop ChicagoPark Hyatt ChicagoThe Royal Sonesta Chicago DowntownThe Royal Sonesta Chicago River NorthTrump International Hotel & Tower ChicagoHotel Zachary, Chicago, a Tribute Portfolio HotelLoews Chicago HotelLondonHouse Chicago, Curio Collection by HiltonViceroy ChicagoResidence Inn by Marriott Chicago Downtown Magnificent MileWaldorf Astoria ChicagoACME Hotel Chicago, Outset Collection by HiltonSofitel Chicago Magnificent MileSable At Navy Pier Chicago, Curio Collection By HiltonThompson Chicago, by HyattThe Publishing House B&BCanopy By Hilton Chicago Central LoopHampton Inn & Suites Chicago Medical District Uic