Level Chicago - Old Town
Hotel1140 North Wells Street, Chicago, IL, United StatesShow on map
Fabulous
Guests rate it highest for location, service and cleanliness.
8.9564Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 1140 North Wells Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities Level Chicago - Old Town offers a range of luxurious amenities including a spa, sauna, hot tub, and a fitness centre. Guests can relax and unwind in style during their stay.
Entertainment and Activities From table tennis to darts, guests have plenty of entertainment options to choose from. The hotel also features a seasonal outdoor swimming pool and a shared lounge for socializing.
Convenient Location Ideally situated in Chicago, guests at Level Chicago - Old Town can easily access popular attractions like Oak Street Beach and North Avenue Beach. The hotel's proximity to the airport makes travel hassle-free.
Book your stay at Level Chicago - Old Town now to experience luxury and convenience in the heart of Chicago.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Business center
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 564 guests who stayed here.
- Cleanliness9.3
- Service9.6
- Location9.7
- Rooms8.5
- Amenities8.6
- Value7.8
- Food & drink8.3
Guests mention
Great location / centralFriendly, helpful staffVery cleanOutstanding viewsExcellent shared amenities (game room)Convenient on-site Aldi
CarolineUnited StatesGreat location and fantastic facilities
Great facilities and spacious rooms
Had to remind staff of weekly clean but a minor inconvenience
YasmineUnited StatesAmazing, wish i could have stayed longer.
Nice view, the apartment is beautiful…we were upgraded to a two bedroom & the staff was very nice and helpful.
Price
AnaisFranceTres bon séjour
Chambres très confortables et excellent niveau d’équipement (piscine, jacuzzi, terrain de basket, salle de jeux, billiard)
Un peu excentré mais très agréable tout de même dans le vieux Chicago
ReedUnited StatesI had a great time there
The place was unbelievably beautiful
I think it's a bit pricy.
EduardoUnited StatesMuy buen alojamiento
Estacionamiento privado las zonas de estar y alberca
PamelaUnited StatesLocation and facility was excellent. Comfortable room with outstanding views.
kitchen could have been better stocked
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
1140 North Wells Street, Chicago, IL, United States
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 11:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Level Chicago - Old Town
What time is check-in and check-out at Level Chicago - Old Town?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Level Chicago - Old Town allow pets?
No — the property states that pets are not allowed.
Is there parking at Level Chicago - Old Town?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Level Chicago - Old Town have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Level Chicago - Old Town have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Level Chicago - Old Town?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Level Chicago - Old Town have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Level Chicago - Old Town?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Level Chicago - Old Town?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Level Chicago - Old Town?
1140 North Wells Street, Chicago, IL.
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