Leonardo Hotel Chester
Hotel, 4-starPepper House Pepper Street, Chester, United KingdomShow on map
Fabulous
Guests rate it highest for location, service and rooms.
8.76,392Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Pepper House Pepper Street.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation Leonardo Hotel Chester, nestled in the heart of Chester, offers modern air-conditioned rooms with top-notch amenities including a flat-screen TV, plush bedding, and free WiFi.
Wellness and Dining Indulge in a workout session at the on-site fitness centre or savor delectable meals at the hotel's restaurant. Unwind with a drink at the bar or enjoy the convenience of 24-hour room service.
Prime Location Conveniently located near Chester Racecourse and Chester Zoo, Leonardo Hotel Chester is the perfect base for exploring the city. Plus, with a buffet breakfast to start your day, your stay is bound to be memorable.
Ready to experience luxury and comfort at Leonardo Hotel Chester? Book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 6,392 guests who stayed here.
- Cleanliness8.0
- Service9.5
- Location9.5
- Rooms9.0
- Amenities8.5
- Value8.0
- Food & drink8.0
Guests mention
Great locationFriendly staffComfortable rooms
KayeUnited KingdomWe would definitely stay here again
Staff were very friendly and welcoming. The room was clean and spacious, comfy beds, and quiet. Breakfast was great. Location was fantastic. Parking easy nearby and discounted with the hotel. We were only staying for one…
ArjanNLPrima verblijf voor bezoek aan Chester!
Centrale ligging tov centrum stad en goede parkeergelegenheid naast hotel ( wel tegemoetkoming maar met korting )
Zeer vriendelijk personeel en luxe kamer
Niets
susanUnited KingdomSimply perfect in every way,
Reception girls…. Breakfast staff …. Absolutely lovely. Very smiley…..friendly and helpful.
There was nothing at all that we didn’t like. No complaints at all.
JenniferUnited KingdomLovely central 2 night stay, would return if staying in Chester
Excellent location, Rooms nice, dining area well decorated, parking is local, easy checkin/out processes.
Nothing bad to add
PW HOTMAILUnited KingdomGenerally all good
Nothing
KarenUnited KingdomExcellent hotel and would stay again.
Location was superb. Hotel very clean with friendly staff, and beds AND pillows beautifully comfy. Black out curtains helped keep the room dark and rooms appear very well insulated as could barely hear any other…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Pepper House Pepper Street, Chester, United Kingdom
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Leonardo Hotel Chester
What time is check-in and check-out at Leonardo Hotel Chester?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Leonardo Hotel Chester allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Leonardo Hotel Chester?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Leonardo Hotel Chester have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Leonardo Hotel Chester have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Leonardo Hotel Chester?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Leonardo Hotel Chester?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Leonardo Hotel Chester?
Pepper House Pepper Street, Chester.
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