La Casona que Encanta
Hotel, 3-starPróspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000, Querétaro, MexicoShow on map
Top rated
Guests rate it highest for location, value and service.
9.2128Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Próspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000.
Recreational Amenities: Unwind by the seasonal outdoor pool or enjoy the view from the terrace. Modern Facilities: Stay connected with complimentary Wi-Fi, and take advantage of concierge services and a communal living room. Comfortable Rooms: Relax in one of the 18 air-conditioned rooms with Smart TVs, rainfall showerheads, and complimentary toiletries.
To book your stay at The Andy Hotel and explore historic Downtown Querétaro, contact us now!
What this place offers
- Elevator
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Tours/ticket assistance
- Pool sun loungers
- Books
- Art gallery on site
- Free WiFi
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 128 guests who stayed here.
- Cleanliness8.8
- Service9.8
- Location10.0
- Rooms8.8
- Amenities8.8
- Value9.8
- Food & drink7.7
Guests mention
Centrally locatedFriendly staff
EduardoWonderful staff and customer service, hotel is in the middle of historic downtown.
Kevin6hrs para hacer el servicio de limpieza no fueron suficientes para que el personal del hotel lo hiciera, no hay lugar para equipaje, y todo queda en el piso, no hay una mesa para poner un vaso, dentro de la regadera pasa…
AlejandroMust stay when in Querétaro.
Juan FernandoBuena relación precio calidad
Habitaciones limpias solo un poco pequeña la que me asignaron, la ubicación para turistear en el centro histórico es excelente, a pesar de no tener estacionamiento, tienen un convenio con uno aprox a unos 400 metros de…
BrandonMy stay at the Andy was great. Staff was very nice, always around, and helpful when needed. Will stay here again next time I’m in QRO!
Raquel Tovarlas personas en la recepsion son muy amables
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Próspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000, Querétaro, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Noise policy. Noise-free rooms not guaranteed
Guest type. Essential workers only - NO
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The seasonal pool will be open from January to December. Pool access available from 9:00 AM to 9:00 PM.Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about La Casona que Encanta
What time is check-in and check-out at La Casona que Encanta?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does La Casona que Encanta allow pets?
No — the property states that pets are not allowed.
Does La Casona que Encanta have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does La Casona que Encanta have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does La Casona que Encanta have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at La Casona que Encanta?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book La Casona que Encanta?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is La Casona que Encanta?
Próspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000, Querétaro.
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