Kinzie Hotel
Hotel, 4-star20 West Kinzie Street, Chicago, IL, United StatesShow on map
Top rated
Guests rate it highest for service, location and value.
9.01,938Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at 20 West Kinzie Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Indulge in the comfort of a 42-inch flat-screen LCD HDTV, premium bath products, and in-room massage services at Kinzie Hotel. The rooms are designed to provide a relaxing and upscale experience for every guest.
Exceptional Dining Experience Savor the flavors of upscale dining with in-room options from the renowned Public House Gastropub. Enjoy a continental breakfast during your stay and treat yourself to tantalizing dishes like Mac N' Cheese or House Sliders in the comfort of your room.
Evening Delights Unwind in the Double Cross Lounge at the end of the day with a complimentary drink and a selection of hors d'oeuvres during the nightly reception. It's the perfect way to relax and socialize after a day of exploring Chicago.
Experience luxury, exceptional dining, and evening delights at Kinzie Hotel. Book your stay now for an unforgettable Chicago getaway.
What this place offers
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Pets allowed
- Lift / Elevator
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 1,938 guests who stayed here.
- Cleanliness8.2
- Service10.0
- Location9.6
- Rooms8.7
- Amenities9.1
- Value9.2
- Food & drink7.6
Guests mention
Friendly staffIdeal locationComfortable bedsGreat service
DanielleUnited StatesAlthough the room was nice, aside from the tub, I wouldn’t stay here again.
The hit was a convenient location.
The breakfast room was on the 6th floor and tiny. The food options alerts subpar. Sometimes the door was locked when it was supposed to be accessible at all times to use the microwave.…
FabaolisUnited StatesAwesome staffs and nice location. Felt safe.
The pillows were a little uncomfortable. I didnt use the hotel parking cause it was pricey.
Raluca JordanUnited StatesWe found the staff to be very accommodating and helpful throughout our stay. The surroundings offered a truly wonderful atmosphere. Very close to everything
Seriously, the breakfast was a total letdown; I was expecting…
LisaUnited StatesA lot of us came to see BTS! The staff knew this & were very excited about our excitement!
Breakfast was great! It was nice not to have to leave the hotel.
I don't really have any complaints.
RoderickUnited StatesOverall, a good place to stay if you want downtown.
The place was very clean.
The seating for the breakfast was terrible for a disabled person. All low seats full the first morning and zero seating the second morning. Halfway through the second day, most food was empty…
ElenaItalyConsiglio l’hotel per la comodità ma non lo consiglio per la colazione
Posizione perfetta e centrale per arrivare alle principali attrazioni. Personale gentile.
La colazione. Non è una stanza da colazione, piccola rispetto alla grande quantità di ospiti di questo hotel.
Poca pulizia,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
20 West Kinzie Street, Chicago, IL, United States
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests must be 21 years of age or older to check in at the property. Please be advised that for group bookings of 9 or more,different policies and additional supplements may apply. Please note there is a 1 night room and tax penalty for reservations shortened after check-in. On certain group reservations or special discounted rates, a different policy may apply. Guests are required to provide a deposit via credit card upon arrival at check-in; the amount on hold is released in full if there are no incidental charges after check-out. The $34.95 (before taxes) mandatory resort fee per day per room includes: -complimentary continental breakfast -complimentary evening reception -unlimited WiFi access -24-hour fitness center access -use of the business center -Evening reception (wines and ales from 17:00 - 19:00. daily) -Unlimited entertainment streaming - Netflix, Hulu, YouTube and more When using a debit card attached to a bank or checking account, funds are immediately frozen for the full expected amount of your room charges, including estimated incidentals of USD 100 per night. This deposit is released by the hotel upon check-out; however, the funds may not be available for approximately 7 to 10 business days, depending on bank policy. If the processing time is of concern, the hotel encourages the use of a credit card.Guests are required to show a photo ID and credit card u
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kinzie Hotel
What time is check-in and check-out at Kinzie Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kinzie Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Kinzie Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Kinzie Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Kinzie Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Kinzie Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kinzie Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kinzie Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kinzie Hotel?
20 West Kinzie Street, Chicago, IL.
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