Jazz Hotel Penang
Hotel, 4-starNo 1, Jalan Seri Tanjung Pinang 1, George Town, MalaysiaShow on map
Very good
Guests rate it highest for service, location and rooms.
8.53,947Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at No 1, Jalan Seri Tanjung Pinang 1.
Luxurious Amenities
The Jazz Hotel Penang offers a range of luxurious amenities including a fitness centre, indoor pool, and concierge services.
Modern Comforts
Each air-conditioned room is equipped with a flat-screen TV, minibar, and private bathroom with a bidet for the ultimate comfort of guests.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.5
Very good
Rated 8.5 out of 10 by 3,947 guests who stayed here.
- Cleanliness8.0
- Service9.5
- Location9.0
- Rooms8.5
- Amenities8.0
- Value8.5
- Food & drink7.5
Guests mention
excellent servicefriendly staffspacious roomsgood atmosphere
JASON BOO HOOIMalaysiaOverall, a very disappointing three-night stay
Our three-night family stay was extremely disappointing, especially as we were travelling with our young child and our room was never properly cleaned throughout the stay. Housekeeping knocked as early as 9 AM on the…
Ika.MalaysiaAwesome and will come again!
Nice room big mirror in the room. Love it
StuartHKSee previous
See previous
mangoldkGermanyGreat friendly staff and good breakfast
There was no pool bar and the lounge had been closed too.
YukoJapan悪くはない
フロントスタッフとドアマンが笑顔で親切でした。
朝食の時、お客さんが食べ終わった食器がなかなか片付けられていないから雑然としているし、片付けてもランチョンマットを交換しないため汚いことが多かった。お皿を下げてもらえるように頼んだ時、お皿にのっていたドレッシングがテーブルにかなり溢れたのに何も言わないでそのままにされた。朝食会場のスタッフはヌードルコーナーの人以外殆どの人が不親切で何も笑顔がないから寂しい気持ちになった。
StuartHKDisappointing after first visit was so good. I get the impression that the check in staff treat repeat clients with incr
Location to Straights Quay is always good and the Lotus supermarket mall.
The room 1905 seems to be a heavily used/frequently used room.this is the third time I have been allocated this room. It took 4 visits to the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No 1, Jalan Seri Tanjung Pinang 1, George Town, Malaysia
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Jazz Hotel Penang
What time is check-in and check-out at Jazz Hotel Penang?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Jazz Hotel Penang allow pets?
No — the property states that pets are not allowed.
Is there parking at Jazz Hotel Penang?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Jazz Hotel Penang have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Jazz Hotel Penang have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Jazz Hotel Penang?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Jazz Hotel Penang have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Jazz Hotel Penang?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Jazz Hotel Penang?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Jazz Hotel Penang?
No 1, Jalan Seri Tanjung Pinang 1, George Town.
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