6.4 · Pleasant11 reviews
Luxurious Spa Services Indulge in a rejuvenating experience at our full-service spa, where you can relax and unwind after a day of exploration.
Dining and Drinking Options Treat your taste buds at our hotel's restaurant for a delightful lunch or dinner. Enjoy a refreshing drink at the bar/lounge or savor the convenience of room service.
Convenient Amenities Benefit from services like dry cleaning, a 24-hour front desk, and laundry facilities. Take advantage of free self-parking and airport shuttle services for a hassle-free stay.
Book a stay at Jambo Village Hotel in Mombasa to enjoy these upscale amenities and more for a memorable experience.
6.4
Rated 6.4 out of 10 by 11 guests who stayed here.
Toilets system lacked water. I had to change the room for this reason. Even after the change, the neXt room still had a similar problem, and I had to stay in this as I was tired and didn't want to move again.
not clean as three star hotel, poor customer handling
Air conditioning was first class.
Shower needed attention.
Breakfast OK.
very accommodating of special requests
The facilities are old, the personnel is kind but the sarea is very noisy due to the mosque.
This is an inexpensive hotel close to the airport. There is no AC. Staff are friendly.
No comment
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Airport Rd, Mombasa, Kenya
Guests rate the location 7.0 out of 10 — good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 12:00 PM until 12:00 AM
Check-out by 10:00 AM
No children
No pets
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
General. Cashless transactions are available
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Health & Safety. Property does not require health documentation at check-in
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Airport Rd, Mombasa.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.