Hotel, 4-star653 11th Avenue, New York, New York, 10036, New York, NY, United StatesShow on map
8.2 · Very good308 reviews
Luxurious Accommodations Unwind in one of the 222 guestrooms with Frette Italian sheets and LCD televisions. Enjoy wireless internet access and room service during limited hours.
Exceptional Amenities Take advantage of the 24-hour health club, room service, and to-go breakfasts. Featured amenities include a conference center, concierge services, and a 24-hour front desk for a seamless stay.
Convenient Location Centrally located in New York, this hotel is within walking distance of popular attractions like Times Square and Broadway. Explore the city with ease from the nearby Manhattan Cruise Terminal.
Book now for a luxurious stay in the heart of New York City!
8.2
Rated 8.2 out of 10 by 308 guests who stayed here.
Great staff, close to cruise ship terminal, a few blocks from subway lines to go anywhere.
the city view from the room was great, the rooms seemed sound proof and the area was overall quiet! nice walking distance to a lot of fun things
The staff was one of the most friendly I have encountered in my various stays in New York. From the doorman who helped us get our bags from the Uber to the team at the desk during checkout, we were greeted with smiles…
David, one of the managers was brilliant, definitely went above and beyond.
Couple of annoying things, no shower gel/ shampoo.
Mini bar prices (considering the cost of the room) bit OTT $9 for a bottle of water! Come on…
This hotel was one of the worst places I’ve ever stayed at front the man at the front desk that checked us that was rude. the bath tub that had orange water coming out and would never fill up, the paint falling in my…
Very unhelpful and unprofessional staff. Property is old and not well maintained. Location is terrible - no public transportation anywhere close.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
653 11th Avenue, New York, New York, 10036, New York, NY, United States
Guests rate the location 9.1 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Pets. Pets allowed
Guest type. LGBTQ friendly
General. Professional property host/manager
General. Property is not currently implementing any enhanced cleaning measures
Pets. Only dogs are allowed
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
653 11th Avenue, New York, New York, 10036, New York, NY.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.