Places to stayCartagena de Indias
Hyatt Regency Cartagena
Hotel, 5-starCarrera 1 No 12-118, Cartagena de Indias, ColombiaShow on map
Top rated
Guests rate it highest for service, value and location.
9.22,456Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Carrera 1 No 12-118.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Steps Away from Bocagrande Beach
Exquisite Dining and Relaxation Indulge in a culinary journey at our restaurant and unwind with a refreshing drink at the bar. Enjoy the outdoor swimming pool for a leisurely dip or soak up the sun on the poolside loungers.
Convenient Amenities and Services Experience seamless hospitality with free WiFi, a 24-hour front desk, and room service at your disposal. Each room is equipped with modern essentials including a flat-screen TV, a desk, and a private bathroom for your comfort.
Explore Cartagena's Treasures Discover nearby attractions such as Castillogrande Beach, Laguito Beach, and Cartagena de Indias Convention Centre, all just a stone's throw away from our hotel.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 2,456 guests who stayed here.
- Cleanliness8.7
- Service9.7
- Location9.2
- Rooms9.1
- Amenities9.2
- Value9.6
- Food & drink8.2
Guests mention
Great serviceBeautiful views
AlfredoCRPaseando por Cartagena
Excelente, como debe ser!
Frank RogerECBuena ubicación, tranquilo, amplia habitación.
HectorUnited StatesWe had a great time very relaxing, friendly staff. The rooms were nice and big.
Modern very nice and clean.
Nothing
DIANA MILENAUnited KingdomThe facilities are good and very clean, the club rooms, breakfast options, restaurant services, gym are excellent.
the normal rooms are not great for the price and expectations, the carpet was extremely dirty and…
JEAN PIERREFranceTres bel hotel avec toutes les commodités, proche de la ville historique
Tres belle chambre bien équipée, magnifique sale de bain;
Hotel tres agréable avec , restaurants, café patisserie;
le personnel
La piscine sans zone ombragée;
GabrielSpainGreat service in a good location
Great service and facilities.
Rooms need further update
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Carrera 1 No 12-118, Cartagena de Indias, Colombia
Guests rate the location 9.2 out of 10 — superb.
Nature
- Bocagrande Beach200 m
- Islas del Rosario (Rosario Islands)35.0 km
Top attractions
- Getsemaní neighbourhood2.6 km
- Ciudad Amurallada (Walled City / Old Town)2.8 km
- Museo del Oro Zenú (Gold Museum)2.9 km
- Castillo San Felipe de Barajas3.8 km
Shopping
- Las Bóvedas (craft shops & arcades)2.9 km
Nearby
- Convento de la Popa (Monastery of La Popa)4.5 km
- Cartagena Bus Terminal (Terminal de Transporte)7.0 km
Airports
- Rafael Núñez International Airport (CTG)6.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hyatt Regency Cartagena
What time is check-in and check-out at Hyatt Regency Cartagena?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hyatt Regency Cartagena allow pets?
No — the property states that pets are not allowed.
Is there parking at Hyatt Regency Cartagena?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hyatt Regency Cartagena have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hyatt Regency Cartagena?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hyatt Regency Cartagena have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hyatt Regency Cartagena?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hyatt Regency Cartagena have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hyatt Regency Cartagena?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hyatt Regency Cartagena?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hyatt Regency Cartagena?
Carrera 1 No 12-118, Cartagena de Indias.
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