Casa La Merced by Mustique

Hotel, 5-starCentro historico, Calle Don Sancho # 36- 165, Cartagena de Indias, ColombiaShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.6 out of 10, at Centro historico, Calle Don Sancho # 36- 165.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Suites with Modern Amenities Casa La Merced by Mustique offers spacious suites with marbled floors, air conditioning, and elegant modern décor. Each suite is equipped with an overhead fan, minibar, safe box, and cable TV, ensuring a comfortable and convenient stay.

Garden Pool and Hydromassage Tub Guests can unwind and relax in the hotel's garden pool or indulge in a soothing hydromassage tub experience. Whether you prefer a refreshing swim or a pampering soak, Casa La Merced provides the perfect setting for relaxation.

Concierge Services and Exciting Activities The 24-hour reception desk at Casa La Merced by Mustique offers a range of services, including bicycle rentals and city tours. For adventure seekers, the hotel can arrange thrilling water activities such as yachting, sailing, wind surfing, and scuba diving classes.

Experience luxury and comfort in the heart of Old Cartagena at Casa La Merced by Mustique. Book your stay now to enjoy a memorable vacation!

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Airport shuttle

Rooms

9.5

Exceptional

Rated 9.5 out of 10 by 139 guests who stayed here.

Cleanliness9.6
Service10.0
Location9.6
Rooms9.6
Amenities8.6
Value9.1
Food & drink9.6

Guests mention

excellent serviceclean and comfortable roomsgreat breakfastconvenient location

Jean-CharlesFrance
August 2026Group
Un séjour privé idéal au cœur de Cartagena
Magnifique maison hôtel très bien aménagée et très accueillante.
On se sent chez soi. Pas une ambiance hotel mais une ambiance intime
NachoColombia
August 2026Couple
La ubicacion es excelente. El desayuno delicioso.
Se necesita que le hagan un mayor mantenimiento a las persianas de las ventanas, pues no abren facilmente.
DANIELUnited States
May 2026Couple
Excellent served breakfast
MildreyUnited States
March 2026Couple
Unforgettable!!!
The property is gorgeous, very well located, steps away from everything in the old center. It is very clean, well decorated, and you can breathe a relaxing atmosphere every time.
The staff at the hotel is gentle, nice,…
BeatrizUnited States
March 2026Couple
Un lugar para volver y recomendar.
Es un lugar muy acogedor, al tener pocas habitaciones, hace que se sienta muy tranquilo, en todos los espacios de siente paz y armonía. El personal hace que te sientas especial, siempre te tratan por tu nombre, y al…
Willem FrederikCH
February 2026Couple
Absolut empfehlenswert
Gerade noch innerhalb den Stadtmauer. Ruhig, Sicher. Nicht weit zum Flughafen und zum Gethsemani.
Pool ist eingeschlossen und nicht sehr einladend.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Centro historico, Calle Don Sancho # 36- 165, Cartagena de Indias, Colombia

Guests rate the location 9.6 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 12:00 PM

No children

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Reservations for 4 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy. As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Casa La Merced by Mustique

What time is check-in and check-out at Casa La Merced by Mustique?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Casa La Merced by Mustique allow pets?

No — the property states that pets are not allowed.

Does Casa La Merced by Mustique have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Casa La Merced by Mustique?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Casa La Merced by Mustique have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Casa La Merced by Mustique?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Casa La Merced by Mustique?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Casa La Merced by Mustique?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casa La Merced by Mustique?

Centro historico, Calle Don Sancho # 36- 165, Cartagena de Indias.

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