7.4 · Good107 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Good locationGuests rate the location 7.9 out of 10, at Av 7 Centro.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Hotel Boutique Villa Balu in Bacalar offers elegant rooms with air conditioning, satellite flat-screen TVs, and modern bathrooms with free toiletries.
Convenient Amenities Enjoy free WiFi, a 24-hour front desk, and a helpful tour desk during your stay at our boutique hotel.
Ideal Location Located just 34 km from Chetumal International Airport, Hotel Boutique Villa Balu provides easy access for travelers.
Book now to experience comfort and convenience at Hotel Boutique Villa Balu in Bacalar.
What this place offers
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Offsite parking discounted rates available
- Parking
- Air conditioning
- Family rooms
- Safety deposit box
Rooms
7.4
Good
Rated 7.4 out of 10 by 107 guests who stayed here.
- Cleanliness6.9
- Service8.3
- Location7.9
- Rooms7.3
- Amenities6.8
- Value7.3
- Food & drink6.9
Guests mention
Excelente atención del personalLimpieza en las áreas comunes
JimNothing really to do around there. It’s very dark at nighttime
VillegasMexicoINCREÍBLE ATENCIÓN Y MUY LINDO LUGAR
Nuestra llegada fue por la noche, pero atención fue increíble, nos resolvieron vía llamada en un minuto y fue muy grato encontrar amabilidad en todo el personal, el hotel muy lindo, cómodo y limpio. Definitivamente…
Miriam YuridiaMexicoAgradable
La limpieza en la habitacion y en todo el hotel
Un poquito la ubicacion
franciscoGermanyEl baño tiene buenas dimensiones solo eso
El trato del personal no es muy atento y no te informan de un costo adicional que según ellos es de todos los hoteles de la zona sin embargo esto no fue así en otro hotel que me…
JORGE ARTUROMuy cerca del centro. Gran variedad de restaurantes y bares
YonatánMuy buen lugar, el servicio de limpieza y personal excelentes. Volvería a hospedarme aquí.
Me dejó mucho q desear el tour que ofrecen a la laguna, pero se que es muy aparte del hotel y que era más económico que el que…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av 7 Centro, Bacalar, Mexico
Guests rate the location 7.9 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Parking. Free public parking is possible at a location nearby (reservation is not needed).
Internet. WiFi is available in public areas and is free of charge.
Pets. Pets are not allowed.
Children and extra bed policy. Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 12 years old stay for MXN 5 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Villa Balu
What time is check-in and check-out at Hotel Villa Balu?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Villa Balu allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Villa Balu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Villa Balu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Hotel Villa Balu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Villa Balu?
Av 7 Centro, Bacalar.
Other places we book in Bacalar
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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