Fabulous
Guests rate it highest for service, amenities and rooms.
8.648Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Good locationGuests rate the location 7.8 out of 10, at Asama Onsen 3-4-16.
- Free parkingThe property states parking on site is free for guests.
Mountain Views and Shared Lounge - Enjoy stunning views of the mountains from the comfort of the shared lounge at Hotel Umenoyu.
Comfortable and Well-Equipped Rooms - Relax in air-conditioned units featuring traditional tatami flooring, modern amenities like a flat-screen TV, and a private bathroom with a bidet.
Geothermal Area with Nearby Hot Springs - Unwind in the healing waters of the nearby hot springs, located in the geothermal area surrounding the ryokan.
To book a stay at Hotel Umenoyu and experience the beauty of Asama Onsen, reserve your room now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 48 guests who stayed here.
- Cleanliness8.5
- Service9.3
- Location7.8
- Rooms8.8
- Amenities9.1
- Value8.6
- Food & drink7.9
Guests mention
Friendly staffNice amenities
OrenIsraelClean staff nice and hoapitable onsen great comfortable beds
Looks out-dated
Carpets on 5th floor need replacement
AliceUnited KingdomHotel with character for the real Japanese experience. Located on AsamaOnsen, just 25 min by bus from Matsumoto Train St
Authentic Japanese experience.
Property with character and the friendliness of staff is top.
All well
たかぼ～Japan素泊まりでしたので食事の評価はできませんが、全体としてよかったです。
松本駅からバスで行きましたが湯坂バス停のすぐ近くで迷わず到着できました。
部屋も広々で2人で泊るには十分な広さです。
大浴場も温泉で湯量も豊富、掃除も行き届いていました。
チェックアウト時に伝えましたが、部屋の鏡に扉がありちょっと手を触れただけで脱落しました。
元に戻そうとしましたが、木製の装着部分が以前から摩耗している様子で装着できませんでした。
無理に装着しても手を…
RyotaJapan・景色
・設備は清潔
・設備の古さが見受けられる
・風呂が24時間入れるのはありがたいが清掃が出来ているのか気になった
KiyoidhiJapan割高感
リホーム後経過が、余り経っていない為、清潔感がありました。
テラスのリホームが出来ていない為、さび付いていました。
テレビのBSが映らない状態でした。今時時代遅れでした。
YOSHINORIJapan暖かくて良かった。
源泉掛け流しの、大浴場が24時間入れるのが良かった。
ちょっと、清潔面が疎かだった。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Asama Onsen 3-4-16, Matsumoto, Japan
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 10:00 AM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Different meal rates apply for children under 5 years or age. Please indicate the number of children and the age of each child staying in the room in the Special Request box at the time of booking. Please contact the hotel directly for detail.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Umenoyu
What time is check-in and check-out at Hotel Umenoyu?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Umenoyu allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Umenoyu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Umenoyu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Hotel Umenoyu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Umenoyu?
Asama Onsen 3-4-16, Matsumoto.
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