10.0 · Exceptional8 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Avenida 7 entre calles 20 y 22.
- Free parkingThe property states parking on site is free for guests.
Stunning Terrace Views Enjoy breathtaking views of Bacalar's crystal-clear waters from our terrace. Perfect for sunrise yoga sessions or sunset cocktails.
Multilingual Staff Feel at ease with our helpful and friendly staff who can assist you in both English and Spanish. Your comfort and convenience are our top priorities.
Convenient Location With Chetumal International Airport just 34 km away, getting to and from Hotel Szapot is a breeze.
Ready to experience the beauty of Bacalar? Book your stay at Hotel Szapot now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Terrace
- Tour desk
- Non-smoking throughout
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 8 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Great LocationNice staff
IsidroMexicoExcelente hotel
Buena ubicación, tranquilo
Estacionamiento reducido
ValMontielNCQue l'hôtel nous ai relogé dans l'immédiat car hôtel etait sans électricité et donc fermé.
Nous aurions voulu etre prévenues plus tôt que l'hôtel etait fermé pour faute d'électricité et non a notre arrivée.
KlausCHNice staff and location, but you have to ask to get the room cleaned.
Great Location
Had to ask to get the room cleaned and new towels. They did not do it even though the clean the room sign was displayed.
Eli IrisIsraelA place with high potential, take charge.
The location is very good.
The people working seemed nice, it's a shame they don't invest in the appearance and maintenance of the place!!
The place is not clean enough, we felt we did not get fair value for the…
IlarioMexicoPosition
Tight parking, room completely different from the photos, with a strong musty smell. The room was not soundproofed at all, allowing us to hear every word or movement of the neighbors. We were awakened at 6:00 by…
jose franciscoMexicoLugar exelente para hospedaje
Exelente lugar recomendable totalmente una muy buena atención lo recomiendo
Solo la verificación del pago pero algo natural de las aplicaciones
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida 7 entre calles 20 y 22, Bacalar, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Szapot
What time is check-in and check-out at Hotel Szapot?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Szapot allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Szapot?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Szapot?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Szapot have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Szapot?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Szapot?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Szapot?
Avenida 7 entre calles 20 y 22, Bacalar.
Other places we book in Bacalar
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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