Very good
Guests rate it highest for location, food and service.
8.52,298Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Dobrego Pasterza 124.
- Parking on siteAvailable at a charge the property sets.
Modern Interiors and Spa Facilities Hotel Swing, a 4-star gem in Kraków, boasts modern interiors and top-notch spa facilities. The air-conditioned rooms feature sleek bathrooms and free internet, ensuring a comfortable stay.
Convenient Amenities and Services With 24-hour front desk staff and shuttle services to the city centre, guests enjoy convenience at every turn. The on-site spa offers a range of treatments, including sauna sessions, catering to relaxation and rejuvenation.
Delightful Dining Experience Start your day with a buffet breakfast at Quickstep, the hotel's restaurant serving up traditional Polish and regional dishes. Unwind with a cup of coffee at the charming Lobby Cafè, adding a touch of coziness to your stay.
Book now and experience the perfect blend of comfort and luxury at Hotel Swing!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
8.5
Very good
Rated 8.5 out of 10 by 2,298 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location9.2
- Rooms8.2
- Amenities7.7
- Value8.2
- Food & drink9.2
Guests mention
Great service by staffExcellent locationTasty food
LeonidIsraelStrange bed allocation policy
Close to water park
We booked a room for 3 persons, two adults and one child, and got a booking confirmation.
Upon arrival, we were offered a room with only two beds.
When we asked where the third person is supposed to…
RafałPolandGorąco polecam!
Bardzo miła obsługa, sala zabaw oraz zewnętrzny plac zabaw dla najmłodszych a także zajęcia dodatkowe jak przemiła Pani Karolina z animacji oraz Pani z warsztatu malowania pocztówek. Przepyszne śniadania oraz możliwość…
BSheehaHotel Swing is a gem
Hotel Swing is a gem. About 5 to 10 mins from Krakow old town and taxis are very reasonable. The man made beach next to the hotel is a wonderful bonus especially on sunny days. The splash zone is a great way to cool off.…
wozderewiczAustriaArogancka młoda pani w okularach na recepcji.
HalinaPolandZ recepcja dobra współpraca
Na zdjęciach jest inaczej,a w rzeczywistości też inaczej na zdjęciach są zjeżdżalnie a okazało się że jest to osobny obiekt i dodatkowo płatny.Parking również płatny dodatkowo
NguyenCzech RepublicI don't like this. Why is there no breakfast?
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Dobrego Pasterza 124, Kraków, Poland
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Swing
What time is check-in and check-out at Hotel Swing?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Swing allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Swing?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Swing have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Swing?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Swing have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Swing?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Swing?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Swing?
Dobrego Pasterza 124, Kraków.
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