Hotel Santika Mataram
Hotel, 3-starJalan Pejanggik No.32, Mataram, IndonesiaShow on map
Very good
Guests rate it highest for location, service and value.
8.5191Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Jalan Pejanggik No.32.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Hotel Santika Mataram offers modern rooms equipped with flat-screen cable TV, tea/coffee-making facilities, and a safety deposit box. Slip into the provided slippers for added comfort during your stay.
Convenient Amenities
Enjoy the convenience of free Wi-Fi throughout the building, free parking privileges, and access to an outdoor pool and fitness centre. Need currency exchange or car rental services? The tour desk has you covered. Plus, take advantage of the business centre, concierge desk, and laundry/dry cleaning services.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.5
Very good
Rated 8.5 out of 10 by 191 guests who stayed here.
- Cleanliness7.8
- Service8.8
- Location8.8
- Rooms8.3
- Amenities8.3
- Value8.8
- Food & drink8.3
Guests mention
Friendly staffNice locationClean rooms
Piorno MartínSpainCómodo pero viejo
Las recepcionista, nos ayudó mucho. Las zapatillas de cortesía. La cama era cómoda.
Está descuidado y viejo. El restaurante regular. Tardaron muchísimo en atendernos y la comida era algo cara y no muy buena.
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zula (a.r)MalaysiaThe staff and breakfast
Nothing
MariamBelgiumTrès bien situé niveau localisation. Un petit déjeuner très varié et très bon.
La salle de bain n’était pas très propre et a besoin d’un grand nettoyage profond.
NiallIEDoes what is says on the tin
ElviraDKPersonalet var helt fantastisk. Rengøringen var var god og grundig, morgenmaden var lækker og varieret. Værelset havde udsigt til Mt. Rinjani og sengen var vildt god. Jeg var her i 3 uger, og jeg var så glad for at have…
ElisaFranceSuper ! C’était génial, lit grand et literie propre !
Le petit déjeuner était pas bon et très peu de choix :(
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Pejanggik No.32, Mataram, Indonesia
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Santika Mataram
What time is check-in and check-out at Hotel Santika Mataram?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Santika Mataram allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Santika Mataram?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Santika Mataram have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Santika Mataram have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Santika Mataram?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Santika Mataram have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Santika Mataram?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Santika Mataram?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Santika Mataram?
Jalan Pejanggik No.32, Mataram.
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