Crystal City Hotel
Hotel, 1-starNo.28 Jalan Bung Karno, Mataram, IndonesiaShow on map
6.6 · Pleasant2 reviews
- Check-in from 2:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at No.28 Jalan Bung Karno.
- Free parkingThe property states parking on site is free for guests.
Central Location
Crystal City Hotel is strategically situated near major attractions such as Bangsal Harbour and Narmada Park, making it a convenient choice for travelers looking to explore Mataram.
Comfortable Rooms with Views
Guests can enjoy air-conditioned rooms with private bathrooms, flat-screen TVs, and some even offer picturesque garden views and balconies for a relaxing stay.
What this place offers
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Terrace
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cashless payment available
Rooms
6.6
Pleasant
Rated 6.6 out of 10 by 2 guests who stayed here.
- Cleanliness1.5
- Service8.0
- Location8.0
- Rooms5.4
- Amenities8.0
- Value7.9
- Food & drink8.0
Guests mention
Amenities were okayStandard service quality
PeterGermanyBesser ein anderes Hotel suchen!
Ausstattung war ok. Es hat nichts gefehlt.
Es war extrem verschmutzt. Verschiedenfarbige Flecken auf den Betten. Dinge die an der Wand geklebt haben. Ich wollte es nicht anfassen. Sah aus wie blutige Popel. Der Vorhang…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No.28 Jalan Bung Karno, Mataram, Indonesia
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal City Hotel
What time is check-in and check-out at Crystal City Hotel?
Check-in is from 2:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal City Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Crystal City Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Can I check in late at Crystal City Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crystal City Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal City Hotel?
No.28 Jalan Bung Karno, Mataram.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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