7.4 · Good216 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Calle 62 No 464 x 55 y 57.
- Parking on siteAvailable at a charge the property sets.
Luxurious Colonial Mansion with Free Wi-Fi
Original Mexican Artwork and Air-Conditioned Rooms Step into Hotel Santiago and immerse yourself in the charm of high ceilings, tiled floors, and original Mexican artwork. Each room provides a comfortable retreat with modern amenities, ensuring a relaxing stay.
Prime Location in Merida's Historic Centre Nestled in the heart of Merida's historic centre, Hotel Santiago offers proximity to iconic landmarks like Mérida Cathedral and Plaza Grande Square. Explore the city with ease, as the vibrant Paseo de Montejo Boulevard is just a leisurely stroll away.
Convenient Services and Nearby Attractions Let our 24-hour reception assist you with car rentals and local insights, enhancing your travel experience. Discover the nearby Santa Lucia Park, a mere 130 meters from the hotel, adding a touch of local flair to your stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Family rooms
- Garden
Rooms
7.4
Good
Rated 7.4 out of 10 by 216 guests who stayed here.
- Cleanliness6.7
- Service8.7
- Location9.3
- Rooms7.2
- Amenities5.7
- Value7.7
- Food & drink5.7
Guests mention
Good locationFriendly staff
Luis pabloMexicoMe gustó el trato soy una persona con discapacidad visual entonces todo estuvo excelente
domingoMexicoLa ubicación y amabilidad de los empleados
Habia mosquitos en la habitacion fue un poco incomodo
GustavoMexicoPasable
La ubiccion
No encontre en el personal de la recepcion la buena voluntad para facilitarme una cama king size dado que le explique que iba para celebrar mi aniversario de bodas.
RicardoMexicoÚnicamente la cercanía al centro.
Las camas están terribles y termine con una lumbalgia ya que se sentían duras y los resortes. El.baño con hongos al.igual que las cortinas, la ropa de cama pero que las sabanas del imss.
Oliver AnibalMexicoDecepciónante
Lo único rescatable es la ubicación está como a dos o tres cuadras de la plaza principal
Está muy sucio , ves cucarachas por las instalaciones, luego decía que cuenta con estacionamiento y al llegar descubres que no es…
FRIASMexicoDecepcionada
Está cerca del centro
La habitación muy reducida y el estacionamiento es un fraude
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 62 No 464 x 55 y 57, Mérida, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Santiago
What time is check-in and check-out at Hotel Santiago?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Santiago allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Santiago?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Santiago have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Santiago have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Santiago?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Santiago?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Santiago?
Calle 62 No 464 x 55 y 57, Mérida.
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