Diez Diez Collection
Hotel, 5-starCalle 37 487, Zona Paseo Montejo, Mérida, MexicoShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.4160Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Calle 37 487, Zona Paseo Montejo.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious 5-Star Experience in Mérida
Exquisite Dining and Relaxation: Indulge in gourmet meals at the on-site restaurant, take a refreshing dip in the outdoor swimming pool, unwind with a drink at the bar, or stroll through the lush garden.
Unparalleled Service and Comfort: Benefit from a dedicated concierge service, stay connected with complimentary WiFi, and enjoy the convenience of 24-hour room service and currency exchange.
Elegant Rooms with Modern Amenities: Experience ultimate comfort in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, coffee machine, and a private bathroom.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Terrace
- Garden
- Laundry
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 160 guests who stayed here.
- Cleanliness8.8
- Service9.9
- Location9.8
- Rooms9.3
- Amenities9.3
- Value9.3
- Food & drink9.3
Guests mention
Chic designAccommodating staffGreat locationClean roomsUnique amenities
HollieAustraliaDiez Diez went above and beyond to make our stay perfect
Beautiful, clean, great location and friendly staff
Nothing
FelixFrancePersonnel très sympathique et superbe hôtel dans le cœur de Mérida
MariannaItalyOttima location per visitare la città
Accoglienza impeccabile, struttura moderna e trendy. Staff molto gentile, ci hanno chiesto in anticipo se festeggiassimo qualche occasione e ci hanno allestito la stanza per il compleanno. L’hotel è di altissimo livello…
gwh2026One of the best places to stay in Merida
Very chic hotel, and a wonderful building… The staff was very attentive and the accommodations were very high-end… Do not miss the rooftop deck and bar…
729garretmOld World Elegance
⭐️⭐️⭐️⭐️⭐️5-star all the way. Amazing vibe and the architecture & design was edgy! & elegant. Great service & reception.
Close to great Paseo with many restaurants and walking!
The decor is very forward. I’ll be back to…
Tour63817117401An amazing time and a beautiful location
an amazing experience and a Beautiful place… Service is perfect… Rooms are unique and very chic… The staff is also very talented… We will go back…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 37 487, Zona Paseo Montejo, Mérida, Mexico
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
Non-smoking rooms available
Parking. No parking available.
Children and extra bed policy. Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets. Pets are not allowed.
Internet. WiFi is available in the hotel rooms and is free of charge.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Diez Diez Collection
What time is check-in and check-out at Diez Diez Collection?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Diez Diez Collection allow pets?
No — the property states that pets are not allowed.
Does Diez Diez Collection have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Diez Diez Collection?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Diez Diez Collection have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Diez Diez Collection?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Diez Diez Collection?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Diez Diez Collection?
Calle 37 487, Zona Paseo Montejo, Mérida.
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