Crowne Plaza Merida by IHG
Hotel, 4-starAv. Prolongacion Montejo 371, Mérida, MexicoShow on map
Top rated
Guests rate it highest for cleanliness, service and food.
9.0307Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Av. Prolongacion Montejo 371.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation IOH Mérida Mid Center offers 4-star accommodation in Mérida with air-conditioned rooms featuring free WiFi and modern amenities. Each room comes with a flat-screen TV, safety deposit box, and elegant decor for a comfortable stay.
Top-Notch Facilities Guests can enjoy the outdoor swimming pool, fitness centre, and terrace for relaxation. The hotel also provides a restaurant serving delicious meals, room service, and a 24-hour front desk for convenience.
Convenient Location Located just 2.1 km from Conventions Center Century XXI, with easy access to Mundo Maya Museum and Merida Cathedral, IOH Mérida Mid Center is the perfect choice for both leisure and business travelers.
Book your stay at IOH Mérida Mid Center now for a memorable experience in Mérida!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 307 guests who stayed here.
- Cleanliness9.5
- Service9.4
- Location8.5
- Rooms8.9
- Amenities8.9
- Value8.4
- Food & drink9.0
Guests mention
CleanlinessServiceComfortable RoomsGood Amenities
GabrielMexicoI wasn’t happy there
The Design of the room
Poor staff & un friendly
TrikitriSpainClimatización y limpieza
Nada
ArmandoMexicoMuy bonito hotel
Disfrutamos mucho la alberca
TrikitriSpainComodidad y climatización. Piscina fantástica en la azotea.
Nada
GabrielMexicoMe quiero ir y que me den mi dinero
Help! Llegué a hospedarme y me trataron muy mal. Me dieron la peor habitación. Me quiero ir de aquí me dicen que lo debo ver con booking
Son unos groseros
ALEJANDROMexicoExcelente ralación calidad precio.
El personal es muy atento en la recepción y en el restaurante.
La habitacion es muy sileciosa, amplia y cómoda.
Cuenta con estacionamiento amplio para tu auto y no tiene costo.
El desayuno del restaurante me pareció…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Prolongacion Montejo 371, Mérida, Mexico
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Emotional Support Dog, Conditions: • The hotel allows up to one (1) dog per room for an additional charge of MXN $1000 per night. Upon check-in, you will receive a Welcome Kit for your pet and a refundable deposit will be required as a guarantee to cover any damages. Contact the property for more information about the Pet Regulations. • Only one small or medium dog with a maximum weight of 44 lb is allowed. • Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date. • Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas. • Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas. • Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crowne Plaza Merida by IHG
What time is check-in and check-out at Crowne Plaza Merida by IHG?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crowne Plaza Merida by IHG allow pets?
No — the property states that pets are not allowed.
Is there parking at Crowne Plaza Merida by IHG?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Crowne Plaza Merida by IHG have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Crowne Plaza Merida by IHG?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Crowne Plaza Merida by IHG have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Crowne Plaza Merida by IHG?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Crowne Plaza Merida by IHG have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Crowne Plaza Merida by IHG?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crowne Plaza Merida by IHG?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crowne Plaza Merida by IHG?
Av. Prolongacion Montejo 371, Mérida.
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