8.2 · Very good184 reviews
- Check-in from 10:00 AMCheck-out by 10:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Calle Matara 394.
- Parking on siteAvailable at a charge the property sets.
Charming Hotel near Temple of the Sun
At Hotel Prisma Cusco, guests can enjoy fully furnished rooms with private baths and hot-running water. Comfortable Accommodations are decorated with cream-colored walls and wooden furniture, some featuring red-bricked balconies with panoramic views.
Start your day with a buffet breakfast featuring regional products and chef-designed dishes at the on-site restaurant. Culinary Delights await you during your stay.
Conveniently located just 2 blocks from Temple of the Sun, with a 24-hour front desk and currency exchange service, Hotel Prisma Cusco offers Exceptional Convenience. Book now to experience the beauty of Cusco at our hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Lift / Elevator
Rooms
8.2
Very good
Rated 8.2 out of 10 by 184 guests who stayed here.
- Cleanliness8.2
- Service8.9
- Location8.4
- Rooms8.0
- Amenities8.1
- Value8.0
- Food & drink7.8
Guests mention
Friendly staffClean roomsGood locationHelpful service
RobertoArgentinaEl Hotel Prisma tiene categoría de 3 estrellas pero ..yo en base a mi experienci le doy 4 estrellas
En realidad me gusto todo en general superó mis espectativas
No tengo nada que decir al respecto..todo fue de primer nivel
PedroBrazilLocalização
Atendimento muito ruim, falta de vontade da recepção em dar informações. Reclamei da agua fria no chuveiro e nem me deram outra possibilidade
Florencia BelenArgentinaLinda estadia
En general bien. Algunos dias un poco escaso el desayuno pero estuvo bien.
El servicio excelente. Las habitaciones impecables y cómodas
Todo muy bien.
EDWIGEYTL'emplacement proche du centre.
La chambre propre et grande.
Le petit déjeuner est simple et pas formidable
BarryUnited StatesCrappy breakfast but it was free
SolanoCRMejorar la atención al cliente
Muy bonito
El personal, cuando solicitamos q nos alistaran el desayuno porq saliamos temprano al Tour, la respuesta fue negativa. Muy mal internet y el TV x cable se desconectaba
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle Matara 394, Cusco, Peru
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 10:00 AM until 12:00 AM
Check-out by 10:30 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Prisma Cusco
What time is check-in and check-out at Hotel Prisma Cusco?
Check-in is from 10:00 AM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Prisma Cusco allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Prisma Cusco?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Prisma Cusco have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Prisma Cusco have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Prisma Cusco?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 10:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Prisma Cusco?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Prisma Cusco?
Calle Matara 394, Cusco.
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