Hotel Plaza Carnaval

Hotel, 3-starCarrera 20 no 19 - 09, San Juan de Pasto, 520003, Pasto, ColombiaShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Fabulous locationGuests rate the location 8.6 out of 10, at Carrera 20 no 19 - 09, San Juan de Pasto, 520003.
Breakfast availableIncluded on some rates — the board is shown on each room.

Terrace Views and Amenities Enjoy stunning views from the terrace and take advantage of complimentary wireless internet and tour/ticket assistance.

Dining and Socializing Indulge in the hotel's coffee shop/cafe, meet other guests at the daily complimentary reception, and start your day with a free continental breakfast.

Convenient Services and Accommodations Benefit from express check-in, dry cleaning, and a 24-hour front desk. Unwind in guestrooms with minibars, flat-screen TVs, and free Wi-Fi, plus enjoy the available amenities like a roundtrip airport shuttle and free parking.

Book your stay now to experience the vibrant past of San Juan de Pasto at Hotel Plaza Carnaval, steps away from Plaza del Carnaval and a short walk from many attractions.

What this place offers

Free breakfast
Safe-deposit box at front desk
Smoke-free property
Express check-in
Tours/ticket assistance
Free reception
Free self parking
Airport transportation - pickup (surcharge)
Free continental breakfast
Free WiFi

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 59 guests who stayed here.

Cleanliness9.1
Service10.0
Location8.6
Rooms10.0
Amenities10.0
Value9.1
Food & drink10.0

Guests mention

Friendly staffGreat locationNice ambiance

Kathiusca
September 2025
El personal que antiende son muy amables, cuidan mucho a sus huéspedes brindando la mejor experiancia.
Yasmin
September 2025
The property is overrated. I selected Plaza Carnaval Hotel based on the feedback from previous guests, but I found those reviews to be misleading. The hotel is decent, but three stars is simply too generous. The downtown…
Jorge I
August 2025
Gran lugar
El hotel carnaval es una muestra de que Cuando las cosas se hacen con cariño siempre salen bien.
Maxence
July 2025
I had a great time at this hotel. Good location. Employees are super friendly and helpful. I recommend.
Maxence
July 2025
Everything was great. Had a great time there.
Andres
June 2025
A really nice hotel, clean, nice staff

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Carrera 20 no 19 - 09, San Juan de Pasto, 520003, Pasto, Colombia

Guests rate the location 8.6 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Individually-wrapped food options are available for breakfast

General. Guest accommodation is sealed after cleaning

Children and extra beds. No rollaway/extra beds available

Check-in & Check-out. Contactless check-out is available

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

General. Cashless transactions are available

Accessibility. No elevators

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Food service has been amended for enhanced safety

General. Property follows sanitization practices of Safe Travels (WTTC - Global)

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

General. Gap period enforced between guest stays - 24 hours

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Plaza Carnaval

What time is check-in and check-out at Hotel Plaza Carnaval?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Plaza Carnaval allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Plaza Carnaval?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Hotel Plaza Carnaval?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Plaza Carnaval have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Hotel Plaza Carnaval?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Plaza Carnaval?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Plaza Carnaval?

Carrera 20 no 19 - 09, San Juan de Pasto, 520003, Pasto.

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