Hotel Basan Plaza
Hotel, 3-starCalle 21A #4-89 B/el ejido Restaurante La Casita del Cuy, Pasto, ColombiaShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.473Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Calle 21A #4-89 B/el ejido Restaurante La Casita del Cuy.
- Free parkingThe property states parking on site is free for guests.
Modern Comfort in Pasto
Convenient Location: Situated just 33 km from La Cocha Lake, Hotel Basan Plaza offers easy access to nearby attractions.
Top-Notch Amenities: Enjoy a comfortable stay with a restaurant, free private parking, concierge service, tour desk, and 24-hour front desk.
Cozy Rooms and Delicious Breakfast: Each room is equipped with essential amenities like a flat-screen TV and private bathroom. Wake up to an American breakfast during your stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 73 guests who stayed here.
- Cleanliness9.6
- Service10.0
- Location10.0
- Rooms9.1
- Amenities10.0
- Value8.6
- Food & drink8.1
Guests mention
LimpioCerca del C.C.Buen servicio
VivianaColombiaTODO SUPER BIEN
LA CAMAS SUENAN MUCHO CUANDO UNO SE MUEVE (AJUSTARLAS)
FernandezECTranquilidad
Está cerca de todo
Nada
Leidy JohannaColombiaExcelente
Excelente hotel,
excelente atención
Excelente ubicación
Delicioso el desayuno
Sector Muy tranquilo
Nos colaboraron con la información requerida
JohanaColombiaTodo las instalaciones y sobretodo el trato de los resecionistas
AlejandraColombiaBuena atención
Raúl Guzmán GonzálezColombiaCordialidad, amabilidad, gastronomia, comodidad, todo en un solo sitio..
El desayuno muy completo y balanceado. La ubicacion muy buena, Centro comercial Unico y Alkosto, muy cercanos, vista hacia las montañas y la naturaleza🚵♂️
Todo me gusto💓
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 21A #4-89 B/el ejido Restaurante La Casita del Cuy, Pasto, Colombia
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Basan Plaza
What time is check-in and check-out at Hotel Basan Plaza?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Basan Plaza allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Basan Plaza?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Basan Plaza?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Basan Plaza have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Basan Plaza?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Basan Plaza?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Basan Plaza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Basan Plaza?
Calle 21A #4-89 B/el ejido Restaurante La Casita del Cuy, Pasto.
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