7.0 · Good471 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at Miyamaecho 2-240.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Hotel New Neo is strategically situated in Kumagaya, with key attractions like Kumagaya Rugby Stadium and Saitama Super Arena just a stone's throw away. Guests can easily explore the city with the hotel's proximity to major landmarks.
Comfortable Accommodation Experience a cozy stay in our air-conditioned rooms equipped with modern amenities. Enjoy free WiFi access and unwind in rooms furnished with a desk, bed linen, and towels. Our 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.
Easy Accessibility Located just 89 km from Tokyo Haneda Airport, Hotel New Neo offers convenience for travelers. Explore nearby attractions like Saitama Stadium 2002 with ease during your stay.
Book your stay at Hotel New Neo now for a memorable and convenient experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Lift / Elevator
- Laundry
Rooms
7.0
Good
Rated 7.0 out of 10 by 471 guests who stayed here.
- Cleanliness6.1
- Service8.1
- Location8.1
- Rooms7.0
- Amenities6.6
- Value6.5
- Food & drink7.1
Guests mention
駅近 (Close to station)スタッフがフレンドリー (Friendly staff)低価格 (Low price)レトロな雰囲気 (Retro atmosphere)朝のコーヒーサービス (Morning coffee service)
shinjiJapan大変満足。
Chi-HungTW充滿懷舊風格的飯店
櫃檯服務人員的親切接待
廁所燈光略微昏暗，但感覺保有懷舊風格
KenjiJapanよかった
駐車場が広い接客もよかった朝コーヒーサービスがあった
楽天カード払いができなかった
新岡Japan接客が◎
フロントの方が凄く優しく良い対応をしていただきました！また機会がありましたら、利用したいと思います！
バスルームが少しカビ臭い気がしました。
それ以外は老朽化してはいますが、特に問題はなかったです！
HJapanホテルのスタッフの対応
匂い。トイレがウォシュレットじゃないこと。
SHIGEOJapan良かった
安い
特になし
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Miyamaecho 2-240, Kumagaya, Japan
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the on-site car park has limited capacity. On-site parking is available on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel New Neo
What time is check-in and check-out at Hotel New Neo?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel New Neo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel New Neo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel New Neo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel New Neo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel New Neo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel New Neo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel New Neo?
Miyamaecho 2-240, Kumagaya.
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