8.0 · Very good16 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Oegawa 228.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities and Facilities
Hotel Heritage offers a plethora of luxurious amenities, including a beach-like outdoor swimming pool, a golf course, and tennis courts. The spa facilities, featuring 4 types of natural hot spring baths, saunas, and a hot tub, provide the perfect relaxation spot for guests.
Culinary Delights
Indulge in a culinary journey at the various restaurants within Heritage Hotel, offering Japanese, French, Italian, and Chinese cuisine. Start your day with breakfast at Garden Restaurant overlooking the lush garden, and end it with a traditional multi-course dinner at Amanogawa while enjoying panoramic views.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.0
Very good
Rated 8.0 out of 10 by 16 guests who stayed here.
- Cleanliness7.8
- Service8.4
- Location8.6
- Rooms7.5
- Amenities8.0
- Value7.6
- Food & drink8.3
Guests mention
温泉が良かったGreat scenery and locationStaff response and hotel cleanliness
HIROKOJapan癒しの空間
朝食も美味しく清潔で温泉もよくてかなりゆっくりできました。ロケーションもいいので背景をバックに写真を撮ったりすることもできました
ISAKAJapanまあまあ
温泉が良かった
ベッドのマットレスが柔らかかった
robertUnited StatesIt was a great scenery and location
Everything
Balcony
??ホテルのキレイさも、駐車場の停め易さも、スタッフさんの対応も、すべて、満足です。
そちら方面に行く時は、いつも利用させて頂いてます。
人気なので、土日祝前日は、早めに予約しないといけないので、いいのか？悪いのか？って感じです。
直前に予約をとらないといけないことが一度あって、泣く泣く、他のホテルをとったことがあります😭
Michiお温泉までの距離が長いのと水風呂が温い
たくみ良かったです。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Oegawa 228, Kumagaya, Japan
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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To play golf at the property, a reservation must be made by 1 day before check-in. The outdoor swimming pool is available from mid-July through August. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Child rates apply to children between ages 4 and 12. Guests are kindly requested to indicate the total number of children and the age of each child staying in the room in the special requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Heritage
What time is check-in and check-out at Hotel Heritage?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Heritage allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Heritage?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Heritage have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Heritage have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Heritage?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Heritage?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Heritage?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Heritage?
Oegawa 228, Kumagaya.
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