6.0 · Pleasant8 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.5 out of 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Escape to serenity at our enchanting hotel, where relaxation meets recreation in beautiful Punta Cana.
Unwind at the Spa Indulge in the full-service spa featuring a variety of soothing massages that will melt your stress away. Every moment spent here is a step toward tranquility.
Sun-Kissed Shores and Activities Located just moments from a stunning private beach, soak up the sun or take a dip in the outdoor pool. Stay active with our fully equipped fitness center and complimentary beach shuttle for effortless access to the pristine sands.
Culinary Delights Await Savor delectable dishes at five unique restaurants, or relax with refreshments at one of our beach bars. Start your day right with a sumptuous buffet breakfast option available daily.
What this place offers
- Full-service spa
- Fitness facilities
- Free beach shuttle
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Breakfast available (surcharge)
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 8 guests who stayed here.
- Cleanliness4.5
- Service7.5
- Location6.5
- Rooms5.5
- Amenities5.5
- Value5.5
- Food & drink7.5
Guests mention
Friendly staffGood food varietyModern facilities
NicoleThe room shower would flood and hold water. No water pressure to take a shower, the water wouldn’t get hot then when I tried to wash at the sink the sink leaked water all over the bathroom floor. I had to wait three days…
BrandonThe staff was okay overall but the surroundings had music blasting all night long until the sun came out making it impossible to get a decent night of sleep ….terrible!!
XiaominClean and quiet and near beach and good staff
ThomasHad a lot of fun friendly staff, amazing beach, and nice cold drinks
Joella chambre est ok, le personnel courtois.
mais le produit anti cafard, trop présent,
et le bruit permanent, même la nuit, ne permettaient pas un séjour de tout repos.
Dommage, car le concept était séduisant.
La mer,…
ZahedIt was so amazing to be there great staff
Highly recommended
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Punta Cana, Dominican Republic
Guests rate the location 6.5 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Private host property
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Neon
What time is check-in and check-out at Hotel Neon?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Neon allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Neon?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Neon?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Neon have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Neon?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Neon?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Neon?
Punta Cana.
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