Tortuga Bay
Resort, 5-starPunta Cana Motorway - Higuey, Punta Cana, Dominican RepublicShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.8132Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at Punta Cana Motorway - Higuey.
- Free parkingThe property states parking on site is free for guests.
Private Beach Area and Swimming Pool Experience luxury at its finest with our private beach area and a refreshing swimming pool, perfect for soaking up the sun and enjoying the crystal-clear waters of Punta Cana.
Award-Winning Rooms with Hot Tub Indulge in comfort and style in our AAA Five Diamond Award-winning rooms, featuring a hot tub, minimalist design, and top-notch amenities for a truly relaxing stay.
Exciting Dining Options and Complimentary Activities Savor a fusion of Caribbean and Asian cuisine at Bamboo restaurant, designed by an international designer. Enjoy complimentary American breakfast and a variety of activities including fishing, horse riding, and kayaking during your stay.
Book now for an unforgettable luxury experience at Tortuga Bay in Punta Cana!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 132 guests who stayed here.
- Cleanliness9.9
- Service10.0
- Location9.9
- Rooms9.9
- Amenities9.9
- Value9.4
- Food & drink9.4
Guests mention
Exceptional serviceComfortable beachfront room
MariaColombiaExcelente
Lindo, limpio, tranquilo
Lastima el zargaso en el mar , no es culpa de ellos
ProUnited StatesWe would definitely stay again. It was a wonderful experience.
It was very relaxing and we were pampered. The staff were all wonderful.
There were some issues with the second room's lighting. The lamps were not connected to the main bedroom switch and there was a power knob missing…
LeonelaAustriaSehr ruhig, entspannt und Privatsphäre
Super Service!!!! Würd nochmals buchen und alle sind sehr freundlich
das Essen hat uns nicht wirklich gefallen. Wir wollten dominikanisches Essen aber es war alles sehr wie in Amerika.
MariaUnited StatesBest hotel in RD!!!!
The place, the beach, the staff, the manager, the food, the house,…. all was perfect!
Nothing!
franckFranceDepaysant et relaxant
Velo et voiturette
Les sourires du personnel
Le lieu très apaisant : jardins/plages
Le service vip aeroport a l arrivée et au depart
Le lieu autour de la piscine
Le rapport qualite prix
La météo en saison sèche
La…
MyrianArgentinaLa Excelencia en hoteleria.
Enorme, cómoda , con mucha calidad.
Nada que no me halla gustado.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Punta Cana Motorway - Higuey, Punta Cana, Dominican Republic
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that this property provides a free VIP Service from the aircraft to the resort upon arrival and departure. This includes expedited immigration and customs processes plus a free shuttle.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Tortuga Bay
What time is check-in and check-out at Tortuga Bay?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Tortuga Bay allow pets?
No — the property states that pets are not allowed.
Is there parking at Tortuga Bay?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Tortuga Bay have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Tortuga Bay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Tortuga Bay?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Tortuga Bay have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Tortuga Bay?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Tortuga Bay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Tortuga Bay?
Punta Cana Motorway - Higuey, Punta Cana.
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