Hotel Murillo Plaza

Hotel, 3-starInsergencia #9, Colonia Centro, Guanajuato, GTO, 36000, Guanajuato, MexicoShow on map

You won’t be charged yet

6.8 · Pleasant41 reviews

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Good locationGuests rate the location 7.7 out of 10, at Insergencia #9, Colonia Centro, Guanajuato, GTO, 36000.

Rooftop Terrace and Complimentary Wi-Fi Enjoy stunning views from our rooftop terrace while staying connected with complimentary wireless internet access throughout the property.

Convenient Amenities Take advantage of our 24-hour front desk, luggage storage, and safe deposit box services, ensuring a hassle-free stay. Additionally, a roundtrip airport shuttle is available for a surcharge.

Prime Location Located in Zona Centro, Hotel Murillo Plaza offers easy access to popular attractions like Alley of the Kiss and Hidalgo Market, all within walking distance.

Discover the perfect mix of convenience and comfort at Hotel Murillo Plaza in Guanajuato. Book your stay now to experience the best of the city.

What this place offers

Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Rooftop terrace
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Proposal/romance packages available
Coin laundry on site
Free WiFi
24-hour front desk

Rooms

6.8

Pleasant

Rated 6.8 out of 10 by 41 guests who stayed here.

Cleanliness5.7
Service7.7
Location7.7
Rooms7.7
Amenities6.7
Value6.2
Food & drink6.2

Guests mention

Amenities improved after initial concernsGood service

Elisa
August 2025
At first, it seemed they were lacking amenities, but after a day, it all worked out
Francisco
October 2024
Las fotografías mostradas no corresponden con la realidad del hotel.
Aidee
October 2024
Muy sucio el cuarto, habian cucarachas muertas en el baño y la cama tenía chinches
Rob
September 2024
Me tocó ver ropa de cama sucia, el colchón no era muy cómodo que digamos, me tocó gente gritando en la madrugada, aunque era en la calle se escuchaba todo.
Rene Efrain
September 2024
Muy buena experiencia,
Alejandra
September 2024
No dan lo que ofrecen en absoluto, las fotografías son muy engañosas, dan a entender que los balcones son hacia la Alhóndiga y son hacia la calle, no hay nada que ver. La terraza es en realidad una azotea y está…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Insergencia #9, Colonia Centro, Guanajuato, GTO, 36000, Guanajuato, Mexico

Guests rate the location 7.7 out of 10 — good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Pets. Service animals not allowed

Noise policy. Noise-free rooms not guaranteed

Check-in & Check-out. Contactless check-out is available

Accessibility. No elevators

General. Professional property host/manager

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-out is available. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Murillo Plaza

What time is check-in and check-out at Hotel Murillo Plaza?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Murillo Plaza allow pets?

No — the property states that pets are not allowed.

Does Hotel Murillo Plaza have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Murillo Plaza have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Murillo Plaza?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Murillo Plaza?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Murillo Plaza?

Insergencia #9, Colonia Centro, Guanajuato, GTO, 36000, Guanajuato.

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