Hotel, 3-starCalle 20 No. 255, entre calles 15 y 19, Mérida, MexicoShow on map
7.6 · Good163 reviews
Luxurious Amenities
Indulge in the fitness center, free Wi-Fi, and concierge services provided at this hotel. Look forward to babysitting services, a vending machine, and an enticing restaurant offering room service.
Convenient Facilities
Benefit from the business center, express check-in, and express check-out facilities available. Host events effortlessly with the conference center and meeting room spanning 11 square feet. Guests can also make use of the complimentary self-parking on-site.
7.6
Rated 7.6 out of 10 by 163 guests who stayed here.
Mejorar la limpieza en habitaciones
Nos fue muy bien, el personal de recepción y del desayuno sumamente amables y proactivos..
Pero las paredes no son suficientemente gruesas y se escucha todo..
Iba por cuestiones familiares delicadas necesitábamos dormir…
Necesitan renovación de los muebles y arreglar los baños y regaderas
There are many places to go nearby. Hotel’s breakfast is nice. Rooms are medium size but comfortable.
Todo bien por el costo
El hotel muy bien, pero mis papás se quedaron atorados en el elevador y a mi mama la golpeo el elevador al cerrar de la nada, detalles que deberian revisar mejor. Instalaciones y desayuno bien, habitaciones muy bien.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Calle 20 No. 255, entre calles 15 y 19, Mérida, Mexico
Guests rate the location 8.6 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
No children
No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Noise policy. Noise-free rooms not guaranteed
Check-in & Check-out. Contactless check-out is available
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Calle 20 No. 255, entre calles 15 y 19, Mérida.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.