Hotel Maya Palenque
Hotel, 4-starMerle Green Y Juarez S/N, Palenque, MexicoShow on map
Very good
Guests rate it highest for location, service and value.
8.5840Reviews- Check-in from 3:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Merle Green Y Juarez S/N.
- Free parkingThe property states parking on site is free for guests.
Tropical Oasis with Modern Comforts
At Hotel Maya Palenque, immerse yourself in a tropical paradise with an outdoor pool set amidst lush gardens. The spacious rooms feature a balcony, free Wi-Fi, and all the modern amenities you need for a comfortable stay.
Convenient Location and Excursions
Situated just 300 meters from Palenque ADO Bus Station, our hotel in the La Cañada district is a perfect base for exploring the wonders of Palenque. With the Palenque Archeological Zone and breathtaking waterfalls like Misol-Ha and Agua Azul within easy reach, the adventures are endless.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.5
Very good
Rated 8.5 out of 10 by 840 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms8.3
- Amenities7.3
- Value9.3
- Food & drink7.3
Guests mention
Clean and pleasant stayHelpful staffGreat location
mirkoItalyOttima soluzione
Posizione e pulizia i punti forti! Anche lo staff è super disponibile
Nulla
Juan JoséMexicoLa alberca, el restaurante tiene buena comida y que tiene estacionamiento
donnaUnited StatesAbove and beyond service
The hotel is perfect for solo travelers who are arriving to the ADO bus station which is directly across the street. Many of the buses arrive very late at night and the area is lit up and the reception is open 24/7. The…
MarcoNLGemakkelijk hotel
Heel gunstig gelegen hotel (zeker tov centrum en busstation), vrij onpersoonlijk, maar wel van alle gemakken voorzien en grote kamer. Gemakkelijk parkeren. Grappig zwembad met muziek.
Niet zo veel op aan te merken.
Angelo AntonelloItalyA Palenque
La struttura era pulita e confortevole. Dotata di piscina e ben gestita. Buon ristorante annesso e aperto sempre. Staff cortese e professionale. L'hotel è di fronte alla stazione dei bus ADO. Forse la strada è un pò…
LauraSpainDecepcionante estancia de 4 estrellas.
La ubicación.
Me pareció una experiencia bastante decepcionante para ser un hotel de 4 estrellas.
Las instalaciones son antiguas y se nota que el establecimiento no se ha recibido una sola reforma desde el día de su…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Merle Green Y Juarez S/N, Palenque, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:30 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Maya Palenque
What time is check-in and check-out at Hotel Maya Palenque?
Check-in is from 3:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Maya Palenque allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Maya Palenque?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Maya Palenque have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Maya Palenque have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Maya Palenque?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Maya Palenque have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Maya Palenque?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Maya Palenque?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Maya Palenque?
Merle Green Y Juarez S/N, Palenque.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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