Hotel Ikzam Palenque
Hotel, 4-starMerle Green No 7, Centro Ecoturistico La Cañada, Palenque, MexicoShow on map
Fabulous
Guests rate it highest for location, service and food.
8.9492Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Merle Green No 7, Centro Ecoturistico La Cañada.
- Free parkingThe property states parking on site is free for guests.
Eco-Tourism Haven in Palenque
Serene Accommodations: Enjoy comfortable rooms with modern amenities such as air conditioning, cable TV, and free Wi-Fi. Relax in the private bathroom with a refreshing shower after a day of exploration.
Culinary Delights: Indulge in a variety of regional and international dishes at Kinich Kan Balam restaurant. Start your day with an optional American breakfast before heading out to discover the wonders of Chiapas.
Relaxation and Adventure: Unwind by the outdoor pool or in the hot tub, or take advantage of the shuttle service to visit nearby attractions like the Archeological Zone of Palenque and the Misol-ha Waterfall.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 492 guests who stayed here.
- Cleanliness8.8
- Service9.0
- Location9.3
- Rooms8.6
- Amenities8.8
- Value8.7
- Food & drink8.9
Guests mention
Good locationFriendly staffCleanliness of hotel
BeatrizSpainAceptable
La decoración de su Hall
El personal
ChiaraItalyHotel in bella posizione fuori dal caos di Palenque con piscina. Camere accoglienti con un bel bagno e balcone privato.
Piscina molto carina, cosi come la camera e la posizione
Non si poteva fumare nemmeno sul balcone privato, non facilmente indicata la struttura da raggiungere. Pessimo servizio lavanderia: ci hanno stinto e rimpicciolito…
BeatrizSpainAceptable
La decoración de Hall
El trato de el personal fue muy mejorable
SIEN CHITWLocation, room quality
Hotel activity packages was really bad!
PAOLAItalyBelle camere moderne e pulite. Bel bagno con tutte le amenità necessarie. Piscina ottima per rilassarsi. Personale gentile.
Niente da segnalare
JuliaUnited KingdomLovely hotel in a quiet area. Staff friendly and helpful. Location worked well for us to see the ruins at Palenque. The pool was very pleasant to sit by and to swim in.
Only small things like having to ask for enough…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Merle Green No 7, Centro Ecoturistico La Cañada, Palenque, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Ikzam Palenque
What time is check-in and check-out at Hotel Ikzam Palenque?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Ikzam Palenque allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Ikzam Palenque?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Ikzam Palenque have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Ikzam Palenque?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Ikzam Palenque have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Ikzam Palenque?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Ikzam Palenque have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Ikzam Palenque?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Ikzam Palenque?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Ikzam Palenque?
Merle Green No 7, Centro Ecoturistico La Cañada, Palenque.
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