8.1 · Very good74 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.7 out of 10, at 193b Ulitsa Karasay Batyra Hotel.
- Parking on siteAvailable at a charge the property sets.
Convenient Location Hotel MARSO is strategically located near popular attractions such as Kasteev State Museum of Arts and Almaty Central Stadium, offering guests easy access to the city's key landmarks.
Comfortable Accommodations Experience a comfortable stay in our well-equipped rooms featuring modern amenities like a flat-screen TV, desk, and private bathroom, providing the perfect retreat after a day of exploration.
Exceptional Service Enjoy the convenience of free WiFi, room service, and a 24-hour front desk, ensuring that all your needs are met during your stay at Hotel MARSO.
Book now to experience a blend of convenience, comfort, and exceptional service at Hotel MARSO in Almaty!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Express check-in/check-out
Rooms
8.1
Very good
Rated 8.1 out of 10 by 74 guests who stayed here.
- Cleanliness8.7
- Service8.7
- Location7.7
- Rooms8.7
- Amenities7.7
- Value7.7
- Food & drink7.7
Guests mention
ComfortableFriendly staffModern amenities
VarvaraRussian FederationРасположение удобное, можно пешком до метро, рядом есть круглосуточный ресторан, если надо позавтракать. Чисто, опрятно, комната по количеству кв м комфорнтая, в отеле самом тихо, можно заселиться в позднее время,…
IgorRussian FederationВежливый персонал
Находится рядом с рестораном, который работает 24 часа и куда народ съезжается со всего города догоняться после тусовок. Также в отеле сдают номера с почасовой оплатой.
MikhailRussian FederationХорошие администраторы. К нашему приезду были готовы и мы без проблем заехали уже после 24:00. Предварительно в чате мне ответили на все интересующие вопросы.
Заявленым параметрам все соответствует.
Проблемы, которые…
СветланаKZНам всё очень понравилось! Гостиница уютная, чистая и ухоженная. Персонал замечательный — вежливый, улыбчивый и отзывчивый. Чувствовали себя как дома. Большое спасибо за тёплый приём! С удовольствием вернёмся снова.…
КсенияKZОчень приятная гостиница! Чисто, уютно, персонал вежливый и доброжелательный. В номере всё необходимое есть, атмосфера спокойная и комфортная. Осталась довольна проживанием, с удовольствием остановлюсь здесь ещё раз.
КанатKZВсем спасибо. Спасибо админстрация
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
193b Ulitsa Karasay Batyra Hotel, Almaty
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel MARSO
What time is check-in and check-out at Hotel MARSO?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel MARSO allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel MARSO?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel MARSO have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel MARSO?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel MARSO?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel MARSO?
193b Ulitsa Karasay Batyra Hotel, Almaty.
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