7.6 · Good126 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at Calle 60 # 444 x 49.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Poolside Dining at Aluxes Restaurant Enjoy delicious Mexican cuisine with a pool view at Aluxes restaurant. Indulge in tasty dishes without having to leave the poolside.
Convenience and Comfort Experience a range of amenities such as complimentary WiFi, concierge services, and a business center. Stay in one of the 155 air-conditioned rooms with flat-screen TVs and enjoy the convenience of room service.
Central Location and Nearby Attractions Located just minutes away from Santa Ana Park and other key attractions, Hotel Los Aluxes offers easy access to explore the beauty of Mérida. Perfect for both leisure and business travelers.
Book now to experience the perfect blend of comfort, convenience, and a touch of Mexican hospitality at Hotel Los Aluxes.
What this place offers
- Elevator
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Ecotours on site
- Playground on site
Rooms
7.6
Good
Rated 7.6 out of 10 by 126 guests who stayed here.
- Cleanliness5.6
- Service8.6
- Location9.6
- Rooms6.6
- Amenities7.6
- Value7.6
- Food & drink7.6
Guests mention
The hotel was cleanService in the restaurant was excellent
EMcDee2013WAUTOMA, WISCONSINMold fest.
Run away! Mold fest. Grimey surfaces. Black streaks coming from air conditioning vent. Eight inches in mold on wall from floor in back of and next to bed. Bathroom mold thich and growing. General neglect of overall…
R2537GIjorgegNot a good property
The room had a foul smell, half a rolll of toilet paper, empty tissue container, 1 hanger, tv with garbled sound and intermittent to no digital images. I canceled my 12 day stay after the 1st day and was denied even a…
Ana_GoinhasOLHAO, FARO DISTRICT, ALGARVENever again! And do not recommend.
Going to Merida for a wedding ceremony was the long waited vacation I was looking for, and unfurtunatly started like a disaster.
Arrived in Merida by bus around 20h00 and went straight to the hotel. Check-in process was…
Izayda Leonor VieraGreat hotel. Muy buen hotel
VictorFloor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty.
Administration didn't resolve for a better room. They gave me similar.
Service in the restaurant Excellent.…
vanesssLost they Quality
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 60 # 444 x 49, Mérida, Mexico
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
Pets. Pet max weight (per pet) in kg is 10
Parking. Parking height restrictions apply
Pets. Pets cannot be left unattended
Pets. Pets allowed
Pets. Pet max weight (per pet) in lb is 22
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Pets. Maximum number of pets per room 1
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Los Aluxes
What time is check-in and check-out at Hotel Los Aluxes?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Los Aluxes allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Los Aluxes?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Los Aluxes have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Los Aluxes?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Los Aluxes have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Los Aluxes?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Los Aluxes have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Los Aluxes?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Los Aluxes?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Los Aluxes?
Calle 60 # 444 x 49, Mérida.
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