Hotel Lagoon - Pet Friendly

Hotel, 3-starMexico, Manzana 19, Chetumal, MexicoShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 12:00 PM.
Very good locationGuests rate the location 8.2 out of 10, at Mexico, Manzana 19.
Free parkingThe property states parking on site is free for guests.

Convenient Location Hotel Lagoon - Pet Friendly is strategically situated just 20 minutes from Bacalar Lagoon and a short distance from the Belize Border, offering easy access to various attractions.

Comfortable Accommodation Enjoy well-equipped rooms with air conditioning, cable TV, and complimentary toiletries. Some rooms even feature a terrace for a relaxing outdoor space.

Great Amenities Relax by the outdoor pool or take advantage of the free Wi-Fi throughout the property. Indulge in complimentary coffee and pastries each morning, setting the tone for a delightful day.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Hotel Lagoon - Pet Friendly now!

What this place offers

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed

Rooms

7.2

Good

Rated 7.2 out of 10 by 235 guests who stayed here.

Cleanliness4.7
Service8.7
Location8.2
Rooms5.7
Amenities6.7
Value7.7
Food & drink8.2

Guests mention

Good breakfastFriendly staff

PatrickCH
May 2026Family
dreckiger Pool und Frühstück muss man doppelt zahlen
leider nichts.
Der Pool war bein Ankunft geschlossen, weil er schmutzig war. Es schwamm sogar ein toter Vogel darin.

Obwohl wir Frühstück inkl. hatten, gab es zunächst die Häfte nicht mehr und Tortillas waren kalt,…
EmigdioMexico
April 2026Couple
todo estuvo bien
Todo estuvo bien
mathiasGP
April 2026Solo traveller
A fuir , c est une honte
L acceuil convenable
Hotel sale et vetuste
Chambre sale ( toile d araignée, poussière partout )
Lit inconfortable
Pas d eau a la douche , toilette sale
Odeur d égouts
Piscine verte
FloresMexico
April 2026Couple
Bien
El hotel estaba limpio y cómodo en relación al precio
La ubicación en el mapa estaba equivocada, no esta en un lugar céntrico, adicional a qué decía que el desayuno estaba incluído y no nos lo ofrecieron
Marco AntonioMexico
March 2026Couple
El lugar, te da paz y relajación
El baño , la puerta de la regadera descompuesta
jose juanMexico
March 2026Family
Un excelente anfitrión

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Mexico, Manzana 19, Chetumal, Mexico

Guests rate the location 8.2 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

Pets allowed on request; charges may apply

Free parking on site

Non-smoking rooms available

Parking. Free private parking is possible on site (reservation is not needed).

Internet. WiFi is available in all areas and is free of charge.

Pets. Pets are allowed. Charges may be applicable.

Children and extra bed policy. Children of any age are allowed. Children up to and including 8 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Lagoon - Pet Friendly

What time is check-in and check-out at Hotel Lagoon - Pet Friendly?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Lagoon - Pet Friendly allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Hotel Lagoon - Pet Friendly?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Hotel Lagoon - Pet Friendly have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Hotel Lagoon - Pet Friendly have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Lagoon - Pet Friendly have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Hotel Lagoon - Pet Friendly?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Lagoon - Pet Friendly?

Mexico, Manzana 19, Chetumal.

Other places we book in Chetumal

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

All stays inChetumal

Hotel Casa Blanca9.0 · 908 reviews

Türk9.1 · 59 reviews

Fiesta Inn Chetumal8.6 · 1374 reviews

Departamento Orellana 98.9 · 53 reviews

Casa del Pintor Chetumal8.7 · 87 reviews

Places to stay Chetumal