Hotel Principe

Hotel, 3-starProlongacion Heroes 326, Chetumal, MexicoShow on map

You won’t be charged yet

6.9 · Pleasant174 reviews

Check-in from 2:00 PMCheck-out by 12:30 PM.
Superb locationGuests rate the location 9.2 out of 10, at Prolongacion Heroes 326.
Free parkingThe property states parking on site is free for guests.

Outdoor Pool for Relaxation Hotel Principe offers guests the perfect escape with its inviting outdoor pool, ideal for a refreshing dip or lounging under the sun.

Comfortable Rooms with Essential Amenities Each air-conditioned room at Hotel Principe is equipped with cable TV, a work desk, and a telephone, providing guests with a comfortable stay.

Convenient Location for Exploring Located in central Chetumal, Hotel Principe is within close proximity to the Mayan Culture Museum, making it a convenient choice for travelers interested in exploring the local attractions.

Experience the perfect blend of comfort and convenience at Hotel Principe. Book your stay now for an unforgettable getaway.

What this place offers

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Exercise/lap pool
Japanese garden

Rooms

6.9

Pleasant

Rated 6.9 out of 10 by 174 guests who stayed here.

Cleanliness3.6
Service8.2
Location9.2
Rooms5.7
Amenities5.7
Value7.7
Food & drink8.7

Guests mention

Friendly reception staffGood locationSatisfactory food options

TheodoraUnited States
October 2025Couple
Hotel Peincipe is not sanitary and needs major renovation.
Only the reception staff and 1 maintenance personnel was friendly. The cleaners was not friendly and nasty.
The tiles in the bathroom needs to be scrubbed the sheets and blanket on the bed was not changed I could see…
Angelica
October 2025
Not too friendly
Libni
September 2025
Alberca muy sucia. Aire acondicionado no servia. No lo podias apagar. No se podia regular temperatura. Lo apagamos un rato durante la noche por el frio y al sentirse el calor un tato despues se intento prender y no se…
BernardBZ
August 2025Family
great loaction, great price, would definetly stay again.
the room are some what out dated and the bedding are out dated
Cesar
August 2025
Mucho ruido de los guespedes
A guestBZ
August 2025Couple
Floor mats in the bathroom and more towels

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Prolongacion Heroes 326, Chetumal, Mexico

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 05:00 PM

Check-out by 12:30 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Parking. Free private parking is possible on site (reservation is not possible).

Internet. WiFi is available in all areas and is free of charge.

Pets. Pets are not allowed.

Children and extra bed policy. Children ages 1 and older are allowed. Children from 1 year old to 17 years old stay for MXN 120 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Visa, MasterCard and American Express are accepted for payments on site.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

What we’d check for you here

Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Principe

What time is check-in and check-out at Hotel Principe?

Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Principe allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Principe?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Hotel Principe have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Hotel Principe have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Hotel Principe?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Principe?

Prolongacion Heroes 326, Chetumal.

Other places we book in Chetumal

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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