Hotel La Casona Real

Hotel, 3-starAvenida Juarez, 501, Cozumel, MexicoShow on map

You won’t be charged yet

Very good

Guests rate it highest for amenities, service and cleanliness.

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.0 out of 10, at Avenida Juarez, 501.

Complimentary Coffee Services and Outdoor Pool Hotel La Casona Real, just 400 metres from Cozumel’s Main Square, welcomes you with complimentary coffee services and an inviting outdoor swimming pool.

Rustic Rooms with Free Wi-Fi Indulge in the rustic and colourful décor of our rooms, equipped with cable TV, air conditioning, and free Wi-Fi access. Enjoy the convenience of a private bathroom with shower and complimentary toiletries.

Convenient Location and Local Assistance Situated near a variety of restaurants and only a 10-minute walk from the ferry dock to Playa del Carmen, our hotel offers easy access to popular sites. Our staff is ready to assist you with information on touristic attractions, ensuring a memorable stay.

Book now and experience the charm of Hotel La Casona Real in Cozumel!

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Safety deposit box
Tour desk

Rooms

8.4

Very good

Rated 8.4 out of 10 by 177 guests who stayed here.

Cleanliness8.4
Service9.2
Location8.0
Rooms7.0
Amenities9.4
Value8.4
Food & drink8.4

Guests mention

Comfortable roomsGood locationHelpful staffSwimming poolFiltered/dispensed waterHot shower

Jose SilverioMexico
August 2026Group
Cómodo y buena ubicación
Habitaciones cómodas con baño privado y amplio, buena ubicación y cuentan con dispensador de agua en la zona común, al salir el mismo personal llamó a los taxis para ir de vuelta al muelle
En dos de nuestras habitaciones…
Sandra EllenMexico
March 2026Family
Staff!!
TV issues.
TeresaUnited States
February 2026Couple
We would stay there again.
Location was convenient, about 6 blocks from town. Staff was very nice and helpful. It was nice having the swimming pool. They offer filtered water. Fairly close to stores and restaurants. We never needed to take a…
Jesus Rene ChionFinland
December 2025Couple
Exactly what they described! Amazing support by the personnel
The hotel is very close to downtown. Next to it, there are several services: Drugstore, groceries, restaurants. But the most important highlight is the hotel personnel! They were amazingly kind and gentle with us! My…
GabriellaItaly
December 2025Couple
Receptionist molto gentile e accogliente, pulizia da rivedere!!
Unica nota positiva la cordialità della ragazza alla reception! Molto gentile nell’ aiutarci con la presenza di un geco in stanza e nel fornirci informazioni turistiche.
Posizione comoda vicina al centro e al…
Remigio AbanMexico
December 2025Family
La cercanía al centró y la amabilidad del personal
Nada

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.

Where you’ll be

Avenida Juarez, 501, Cozumel, Mexico

Guests rate the location 8.0 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel La Casona Real

What time is check-in and check-out at Hotel La Casona Real?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel La Casona Real allow pets?

No — the property states that pets are not allowed.

Does Hotel La Casona Real have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Hotel La Casona Real have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Hotel La Casona Real?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel La Casona Real?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel La Casona Real?

Avenida Juarez, 501, Cozumel.

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