Playa Azul Cozumel
Hotel, 4-starCarretera a San Juan Km 4, Zona Hotelera Norte, Cozumel, MexicoShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.0672Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Carretera a San Juan Km 4, Zona Hotelera Norte.
- Free parkingThe property states parking on site is free for guests.
Beach-front Paradise in Cozumel
Luxurious Accommodations: Enjoy stunning views of the Caribbean Sea from your private balcony in our rooms equipped with satellite TV and free Wi-Fi.
Golf and Relaxation: Play unlimited golf with complimentary green fees at our on-site golf course. After a day of activities, unwind at our full-service Cozumel Hotel Spa.
Culinary Delights: Indulge in a delicious breakfast buffet at Palma Azul Restaurant and savor a light menu and drinks at La Palapa Snack Bar by the beach.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 672 guests who stayed here.
- Cleanliness8.5
- Service9.5
- Location9.5
- Rooms9.0
- Amenities8.5
- Value9.0
- Food & drink8.5
Guests mention
Friendly staffBeautiful location
VictoriaSpainexcelente
la vista, la playa
nada
ANDREAItalyLa posizione è un punto di forza, non è troppo lontano dal centro. Si va comunque per forza in taxi ma ad un costo ragionevole. Bella struttura, nonostante sia un po' datata. Bella la spiaggia.
Assenza servizio…
JonathanMexicoCalm & silent.
Swimming pollo was too small, compared to the number of rooms.
6thWA aaa!
GermainFranceExcellence du service
Perfecto. Gracias a jonathan y Yassir
Rien
Brian RichardUnited StatesGood value for money. Would stay again.
Location was ideal for us, albeit we had a rental car. The hotel is at a comfortable 8-10m from the center, and thus very quiet, yet not too isolated. The waterfront is very agreeable with patches of sandy beach, and…
AmadorUnited StatesVery good for the money
Very clean and very well maintained
Little far from everything, food and drinks over priced but breakfast was included and was good with lots of options!!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carretera a San Juan Km 4, Zona Hotelera Norte, Cozumel, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that there is a surcharge of USD 3 per person per night for the bellboy service and USD 1.50 per person per night for the chambermaid service. These obligatory surcharges are not included in room rates and will charged at the hotel. As of January 1, 2019, the State Congress established an Environmental Recovery Fee of $24.18 pesos ($1.25 usd) per room, per night. Hotel will charge this fee upon check out. Please note that golf cart rental is not included and is available at an extra daily cost. There are cribs available, upon requestIn the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Playa Azul Cozumel
What time is check-in and check-out at Playa Azul Cozumel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Playa Azul Cozumel allow pets?
No — the property states that pets are not allowed.
Is there parking at Playa Azul Cozumel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Playa Azul Cozumel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Playa Azul Cozumel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Playa Azul Cozumel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Playa Azul Cozumel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Playa Azul Cozumel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Playa Azul Cozumel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Playa Azul Cozumel?
Carretera a San Juan Km 4, Zona Hotelera Norte, Cozumel.
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