Hotel Kaiserhof Wien
Hotel, 4-starFrankenberggasse 10, Vienna, AustriaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.62,960Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Frankenberggasse 10.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Indulge in the comfort of air-conditioned rooms equipped with modern amenities like a flat-screen TV, multimedia docking station, and a minibar. Relax in the spa area with a sauna and fitness room for the ultimate rejuvenation.
Convenient Location Explore Vienna's iconic attractions with ease, as the State Opera and Karlsplatz Underground Station are just a short walk away. Discover the city's charm with nearby shopping, dining, and entertainment options.
Gastronomic Delights Start your day with a delicious Viennese breakfast buffet and unwind with drinks in the bar or winter garden. With allergy-free room options and impeccable service, Hotel Kaiserhof Wien ensures a memorable stay.
Book now for an unforgettable experience at Hotel Kaiserhof Wien.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 2,960 guests who stayed here.
- Cleanliness9.3
- Service10.0
- Location9.8
- Rooms9.5
- Amenities9.3
- Value9.3
- Food & drink9.7
Guests mention
Friendly staffExcellent breakfast
מרינהUnited Statesשירות
צוות
ארוחת בוקר מעולה
katharineUnited KingdomGreat location, very friendly, clean and comfortable
HilaIsraelנמצא במיקום מעולה כמה דקות הליכה מהרכבת ומסופר החדר גדול ומפנק מאוד נקי אחלה ארוחת בוקר שירות נעים מאוד
זרם חלש במקלחת הכריות במיטה קצת רכות מדי ולא היו מספיק שמיכות יש כמה מדרגות לעלות בלובי בשביל להגיע למעלית לנו זה…
UlrichGermanyperfekt zum angemessenen Preis
Die Lage ist perfekt für einen Citytrip. Zu Fuß oder auch mit öffentlichen Verkehrsmitteln. Das Zimmer war sehr gut in schuss, Bad geräumig. Dann das Frühstück: viel und gut in schönem Ambiente. Und das Beste zum…
AilenIEComfortable
We had an amazing stay in Hotel Kaiserhof Wien. I didn’t expect that our room was more spacious compared from the actual picture shown on the website.Staff were so friendly and accommodating. Their service was excellent…
YvonneGermanyAlles bestens. Wir kommen wieder
Tolles Frühstück, zentrale und ruhige Lage, nette Mitarbeiter
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Frankenberggasse 10, Vienna, Austria
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Kaiserhof Wien
What time is check-in and check-out at Hotel Kaiserhof Wien?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Kaiserhof Wien allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Kaiserhof Wien?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Kaiserhof Wien have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Kaiserhof Wien?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Kaiserhof Wien have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Kaiserhof Wien?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Kaiserhof Wien?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Kaiserhof Wien?
Frankenberggasse 10, Vienna.
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